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  1. #1
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    Default Blank page after moving to new server

    Hi I am using Zencart 1.3.9h , I followed all of the instructions in moving to new server but main page is blank although I can access admin. What could be this issue?

  2. #2
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    Default Re: Blank page after moving to new server

    .

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  3. #3
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    Default Re: Blank page after moving to new server

    Thanks, I uploaded a few times using Filezilla... not sure whats causing the issue...

  4. #4
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    Default Re: Blank page after moving to new server

    So, what's in the logs?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  5. #5
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    Default Re: Blank page after moving to new server

    myDEBUG-1309527440-305733.log has the following

    [01-Jul-2011 09:37:20] PHP Parse error: syntax error, unexpected T_STATIC, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /home/35/d35903/htdocs/laworld/includes/classes/ssu/core.php on line 10

  6. #6
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    Default Re: Blank page after moving to new server

    Clearly you have a problem with your addons. There's no "ssu" folder in original Zen Cart files.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: Blank page after moving to new server

    issue is with the PHP Memory trying to allocate on the server. For Shared Hosting Packages, PHP Memory is set to 30MB. If you check the logs file, you will get the following error below.

    PHP Fatal error: Out of memory (allocated 15990784) (tried to allocate 19922944 bytes) in /homepages/35/d3590327/htdocs/m
    eds/includes/classes/seo.url.php(1131) : eval()'d code on line 21846

    also debug shows

    PHP Warning: session_start() [<a href='function.session-start'>function.session-start</a>]: Cannot send session cache limiter - headers already sent (output started at /homepages/35/d3590327/htdocs/meds/fix_cache_key.php:43) in /homepages/35/d3590327/htdocs/meds/includes/functions/sessions.php on line 114
    is this a server issue or the mod?

    appreciate your help

  8. #8
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    Default Re: Blank page after moving to new server

    The memory issue you mentioned is in relation to an attempt to use seo.url.php ... which seems to be part of the ssu mod, which I already mentioned previously appears to be your problem.

    The other message, related to fix_cache_key.php is normal and harmless. While undesirable and confusing when it shows in your logs, it's safe to ignore that particular error message when using that particular file. And, since you only ever use that thing once on your site after moving it, it's harmless.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
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    Default Re: Blank page after moving to new server

    I also have another issue Fatal error: Out of memory (allocated 26476544) (tried to allocate 32 bytes) in /homepages/XX/d352137/htdocs/meds/includes/classes/db/mysql/query_factory.php on line 476

    When I try to edit a product.. What can be causing this, is this server related?

    thanks

  10. #10
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    Default Re: Blank page after moving to new server

    Yes, PHP "out of memory" errors are a problem with your server configuration. Talk to your host.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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