Results 1 to 5 of 5
  1. #1
    Join Date
    Sep 2008
    Posts
    397
    Plugin Contributions
    0

    red flag welcome email still uses old logo

    My problem is that even I changed a new header.jpg from xxx.com/email/header.jpg, welcome email sent to customer still appear the old ZC logo. I checked the logo on email the image path is correct. What is tricky?

  2. #2
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
    10,262
    Plugin Contributions
    3

    Default Re: welcome email still uses old logo

    Close your email program completely, then open it again, and press F5 button (helps clear a cache in some email clients).
    19 years a Zencart User

  3. #3
    Join Date
    Sep 2008
    Posts
    397
    Plugin Contributions
    0

    Default Re: welcome email still uses old logo

    Problem solved after changing the logo on backup site(old) in same server (I'm not sure).

  4. #4
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
    10,262
    Plugin Contributions
    3

    Default Re: welcome email still uses old logo

    Quote Originally Posted by hara View Post
    Problem solved after changing the logo on backup site(old) in same server (I'm not sure).
    Hmmmmm.... check your LIVE site configure.php files. Make sure they are not referencing files/folders in the "backup" site.
    19 years a Zencart User

  5. #5
    Join Date
    Sep 2008
    Posts
    397
    Plugin Contributions
    0

    Default Re: welcome email still uses old logo

    Quote Originally Posted by schoolboy View Post
    Hmmmmm.... check your LIVE site configure.php files. Make sure they are not referencing files/folders in the "backup" site.
    Thank you!!

 

 

Similar Threads

  1. Welcome email logo
    By Xaria in forum General Questions
    Replies: 12
    Last Post: 13 Jan 2009, 06:36 PM
  2. Welcome Email Logo
    By thecatinthetree in forum General Questions
    Replies: 2
    Last Post: 10 Sep 2007, 04:18 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR