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  1. #1
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    Default cannot access admin error after install

    Hello, I have newly installed zen cart v 1.3.9h, which was recommended by my host provider I have follow the instructions to a T but when I finished the install (that was successful) and click the button to go to the admin area, I am prompted with a password and login, I give the correct login I assigned to the administrator (which I have check a number of times to be sure that I am not just typing it wrong) it will not allow me into the admin area. I have tried re installing it already and that didn't change the issue at all. After three tries I am taken this error message " Authorization Required
    This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."
    any help would be great!
    Thanks

  2. #2
    Join Date
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    Default Re: cannot access admin error after install

    Mark
    Hare Do

  3. #3
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    Default Re: cannot access admin error after install

    I followed the tutorial you posted, and now I am just getting a blank page? it does not even ask for a login. I'm not sure what to do now, any thoughts?

  4. #4
    Join Date
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    Default Re: cannot access admin error after install

    Make sure you did not add an extra line after the // EOF

    You will have to change your permission back to 644 to edit the configure.php file then change back to 444 when done..
    Mark
    Hare Do

  5. #5
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    Default Re: cannot access admin error after install

    neither of those were the issue, still getting a blank page

  6. #6
    Join Date
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    Default Re: cannot access admin error after install

    post back here your admin configure.php file here...

    Make sure to XXXXXX over your admin name
    XXXXX out the database
    XXXXXX out the username
    XXXXXX out the password
    Mark
    Hare Do

  7. #7
    Join Date
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    Default Re: cannot access admin error after install

    Okay here it is
    define('HTTP_SERVER', 'http://www.gomangofitness.com');
    define('HTTPS_SERVER', 'https://www.gomangofitness.com');
    define('HTTP_CATALOG_SERVER', 'http://www.gomangofitness.com');
    define('HTTPS_CATALOG_SERVER', 'https://www.gomangofitness.com');

    // Use secure webserver for catalog module and/or admin areas?
    define('ENABLE_SSL_CATALOG', 'false');
    define('ENABLE_SSL_ADMIN', 'false');

    // NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
    // * DIR_WS_* = Webserver directories (virtual/URL)
    // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
    define('DIR_WS_ADMIN', '/XXXXXXXXXXXXXXXXX/');
    define('DIR_WS_CATALOG', '/');
    define('DIR_WS_HTTPS_ADMIN', 'https:/XXXXXXXXXXXXXXXXX/');
    define('DIR_WS_HTTPS_CATALOG', 'https:/');

    define('DIR_WS_IMAGES', 'images/');
    define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
    define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
    define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
    define('DIR_WS_INCLUDES', 'includes/');
    define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
    define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
    define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
    define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
    define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
    define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

    // * DIR_FS_* = Filesystem directories (local/physical)
    //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
    define('DIR_FS_ADMIN', '/home/gomango/public_html/catalog/XXXXXXXXXXXXXXXXX/');
    define('DIR_FS_CATALOG', '/home/gomango/public_html/catalog/');

    define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
    define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
    define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
    define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
    define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
    define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
    define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

    // define our database connection
    define('DB_TYPE', 'mysql');
    define('DB_PREFIX', 'XXX_');
    define('DB_SERVER', 'localhost');
    define('DB_SERVER_USERNAME', 'XXXXXXXXXXXXXXXXX');
    define('DB_SERVER_PASSWORD', 'XXXXXXXXXXXXXXXXX');
    define('DB_DATABASE', 'XXXXXXXXXXXXXXXXX');
    define('USE_PCONNECT', 'false');
    define('STORE_SESSIONS', 'db');
    // for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

    // The next 2 "defines" are for SQL cache support.
    // For SQL_CACHE_METHOD, you can select from: none, database, or file
    // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
    // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
    // ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
    define('SQL_CACHE_METHOD', 'none');
    define('DIR_FS_SQL_CACHE', '/home/gomango/public_html/catalog/cache');

    // EOF

  8. #8
    Join Date
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    Location
    Ohio
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    Default Re: cannot access admin error after install

    Make the changes below:
    define('DIR_WS_ADMIN', '/catalog/XXXXXXX/');
    define('DIR_WS_CATALOG', '/catalog/');
    define('DIR_WS_HTTPS_ADMIN', '/catalog/XXXXXX/');
    define('DIR_WS_HTTPS_CATALOG', '/catalog/');
    Mark
    Hare Do

  9. #9
    Join Date
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    Default Re: cannot access admin error after install

    changes made still didn't work, thanks, any other thoughts?

  10. #10
    Join Date
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    Default Re: cannot access admin error after install

    Did you download zen cart with fantisico????
    Mark
    Hare Do

 

 
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