The requested URL /cgi-bin/php-cgi/zc_install/index.php was not found on this server.

[JDuval]

I recently had to switch my site over to a new hosting server. I reuploaded the files. And added the zc_install folder. I still cannot get to the installer. Even using the direct link which should be www.domain_name.com/zc_install.

"The requested URL /cgi-bin/php-cgi/zc_install/index.php was not found on this server."

I have changed all folder/file permissions.

The admin folder is set as "admin." No idea what other info to give, but if you can shed any light on what the issue might be, I would greatly appreciate it.

I do have an index.html file in the main directory just to keep a splash page up for our current customers. I have tried deleting it to see if that would fix the issue and it did not.

Thanks in advance!!!

[schoolboy]

Sounds like you got a cheap 'n nasty deal from your new hosts. I'd move... and fast.

[JDuval]

Oh, no, I currently have another zen cart and 2 other domains on this new hosting server. I was switching from a terrible hosting company which shut down our website and deleted all of my files.

[DrByte]

It's quite unusual to be running from a /cgi-bin/php-cgi/ folder. Hence the comment earlier about the host being odd ... which it is.

Time to talk to your hosting company about the problem.

[DrByte]

What did your host say?

[RodG]

"The requested URL /cgi-bin/php-cgi/zc_install/index.php was not found on this server."

I have changed all folder/file permissions.

The admin folder is set as "admin."

I've seen this before (several years ago). For reasons I never discovered, the host had put in an alias along the lines of

Alias /admin/ /cgi-bin/

Needless to say, I couldn't access anything in the admin section of the store.

The 'cure' was quite easy - just rename the /admin/ folder (which is recommended practice anyway).

I *think* I had to make a few tweaks to the installation scripts in order to get it to install though, but after that everything was fine.

Cheers
Rod