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  1. #1
    Join Date
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    Default Problem viewing products in Internet Explorer

    Hello guys.....
    This is my 1st post!!

    Well I'm having some trouble. Some customers are telling me they cant view my products when using IE, however this doesn't seem a problem within Google Chrome.
    Here are some pics. So hoping that someone can help or advise

    Ist Pic is IE, 2nd is Google Chrome
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	IE 1.jpg 
Views:	51 
Size:	19.3 KB 
ID:	9525   Click image for larger version. 

Name:	IE 2.jpg 
Views:	51 
Size:	36.5 KB 
ID:	9526  

  2. #2
    Join Date
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    Default Re: Problem viewing products in Internet Explorer

    Hi 12monthsofxmas
    The same thing happened to me lots until I figured out it had nothing to dow ith the browser and everything to do with my antivirus software. Maybe the same is happening with your clients? Try disabling the antivirus / firewall software, closing the browser and retrying the page to see if it makes any difference.

    Hope that helps

  3. #3
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    Default Re: Problem viewing products in Internet Explorer

    Thank you so much for the quick reply!

    Sadly that doesn't seem to work, I could possibly be losing customers here if they are not using Google Chrome.

    I've got a brand new facebook page up www.facebook.com/12monthsofxmas

    Can anyone else using IE try view my products, and also see if you have the same problem as some of my customers have told me.

    www.12monthsofxmas.com The problems seems to be once you click on view a product

    Thanks once again

    Paul

  4. #4
    Join Date
    Jul 2006
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    Johannesburg
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    Default Re: Problem viewing products in Internet Explorer

    IE - Explorer.

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.3; .NET CLR 1.1.4322; FDM; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)
    Timestamp: Fri, 29 Jul 2011 11:01:02 UTC


    Message: 'jQuery' is undefined
    Line: 43
    Char: 1
    Code: 0
    URI: http://www.12monthsofxmas.com/batter...d-led-reindeer

    FireFox

    Warning: Expected declaration but found '*'. Skipped to next declaration.
    Source File: http://12monthsofxmas.com/includes/t...eader_menu.css
    Line: 41
    You have errors in your files. I believe if you fix the CSS error IE should at least display the page correctly even though the script on line 43 will still give an error.

  5. #5
    Join Date
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    Default Re: Problem viewing products in Internet Explorer

    Code:
    div#dropMenu li {
    	position:relative;
    	list-style:none; 
    	margin:0; 
    	float:left; 
    	line-height:1.6em;
    	width:16.667%;
    	*width:16.649%;
    	border-bottom:1px solid #526199;	
    	}
    Note the * in front of the second "width" !

  6. #6
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    Default Re: Problem viewing products in Internet Explorer

    Oh my goodness, You guys here are so quick! Thank you!

    The only trouble is, I'm completely new to all this, so a bit of a dunce to be quite honest.

    For the past 24 hours i can't get hold of my web designers, If i could i could send them the message you just have.

    Its always been a dream of mine to open a Christmas store, but i have been coming up with a brick wall for each process.....

    I really dont have a clue on how to fix the CSS Error?

    Paul

  7. #7
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    Default Re: Problem viewing products in Internet Explorer

    This is the response from my web designer

    Hi Paul,
    The site appears fine in all browsers, which version of IE are you
    viewong in? and are you viewing in compatabity mode? as it is not
    needed and will cause errors.



    Now if he can't help, I really dont know what to do? Is anyone available for a fee?

    Paul

  8. #8
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    Default Re: Problem viewing products in Internet Explorer

    I am using IE8 in normal mode. There is definitely a problem, do not let him tell you anything different.

    Picture to follow.
    Last edited by Louis; 29 Jul 2011 at 01:04 PM.

  9. #9
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    Default Re: Problem viewing products in Internet Explorer

    Here is the pic from IE8 a few minutes ago.
    Attached Images Attached Images  

  10. #10
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    Default Re: Problem viewing products in Internet Explorer

    Quote Originally Posted by Louis View Post
    I am using IE8 in normal mode. There is definitely a problem, do not let him tell you anything different.

    Picture to follow.
    Oh dear oh dear...I really don't know what to do now?

 

 
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