Results 1 to 4 of 4
  1. #1
    Join Date
    May 2011
    Posts
    17
    Plugin Contributions
    0

    Default Problem with Customer Details gathered

    I am brand new to Zen Cart and using the latest version. I have been successful with US customers but when a customer from Denmark registered she couldn't leave the "State" field blank - but there is no "state" in Denmark. She put in "none" and PayPal won't let her check out.

    All of my products are downloads so I don't need the address anyway. I removed State through the admin and now my US customers can't check out. PayPal is giving them a message that the address is incorrect.

    Since I don't need the address, is there a way around this? If anyone has suggestions, please be very specific as I don't know anything about programming and I am only just learning my way around the admin tools.

    Thanks in advance for your help.
    GiGi

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    66,834
    Plugin Contributions
    6

    Default Re: Problem with Customer Details gathered

    You could change the Configuration ... Minimum Values ... for the State:
    State
    Minimum length of state
    Try setting that to 0 and where you have Zones defined, such as the defaults for the United States, it will require a selection for the State and for countries without the Zones defined it will allow the blanks ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.1]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

  3. #3
    Join Date
    May 2011
    Posts
    17
    Plugin Contributions
    0

    Default Re: Problem with Customer Details gathered

    Quote Originally Posted by Ajeh View Post
    You could change the Configuration ... Minimum Values ... for the State:


    Try setting that to 0 and where you have Zones defined, such as the defaults for the United States, it will require a selection for the State and for countries without the Zones defined it will allow the blanks ...
    Wow - that is so simple the way you explained it but I would never have found that without your help.

    Thank you so much!!!!
    GiGi

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    66,834
    Plugin Contributions
    6

    Default Re: Problem with Customer Details gathered

    You are most welcome ... thanks for the update that this is working for you ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.1]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

 

 

Similar Threads

  1. New Customer Registration affects other customer details
    By wdkstudio in forum Managing Customers and Orders
    Replies: 2
    Last Post: 24 Jun 2009, 02:06 PM
  2. Customer details
    By Andy75 in forum Templates, Stylesheets, Page Layout
    Replies: 1
    Last Post: 29 Jan 2009, 06:06 AM
  3. More Details Needed When Customer Adds Card Details. Help Please.
    By DPM in forum Built-in Shipping and Payment Modules
    Replies: 8
    Last Post: 21 Jul 2008, 11:35 PM
  4. Problem with customer details in admin
    By gr8stationery in forum General Questions
    Replies: 1
    Last Post: 19 May 2008, 06:02 PM
  5. Get Rid of Customer Details
    By rsp in forum Templates, Stylesheets, Page Layout
    Replies: 10
    Last Post: 28 Feb 2007, 01:15 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •