Results 1 to 3 of 3
  1. #1
    Join Date
    Apr 2011
    Plugin Contributions

    Default Can't access my site's admin section

    Hello all. I tried logging into the admin section of my site this morning, but I received the following error instead:

    The customer end of the site is fully operational, why is this error appearing? I could really use some help, I'm sweating quite a bit over this.

    EDIT: Also my cpanel page is working fine so combined with the working front end of the site I assume the problem is not related to the server the site is hosted on, but rather is related to a zen-cart based issue.
    Last edited by Tamuren; 22 Aug 2011 at 01:41 PM.

  2. #2
    Join Date
    Nov 2007
    Woodbine, Georgia, United States
    Plugin Contributions

    Default Re: Can't access my site's admin section

    Running 1.3.8? If so I would guess you have been hacked.

    PRO-Webs, Inc. :: Recent Zen Cart Projects :: Zen Cart SEO 12 Steps to Success
    **I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.

  3. #3
    Join Date
    May 2010
    Plugin Contributions

    Default Re: Can't access my site's admin section

    FP to your website, (or open file manager through cpanel) and check if your admin directory still exists, has the name changed? if it has then yes you may have been hacked.

    Another thing to try is, open the link again then press ctrl+F5 to force a refresh without using local cache.



Similar Threads

  1. New installation error message trying to access admin section
    By flipfloptreasures in forum Installing on a Linux/Unix Server
    Replies: 1
    Last Post: 25 Apr 2008, 04:51 AM
  2. Replies: 3
    Last Post: 25 Jul 2007, 07:13 AM
  3. Cannot access Admin section???
    By SFAShop in forum Installing on a Linux/Unix Server
    Replies: 4
    Last Post: 18 Dec 2006, 03:24 AM


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts