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  1. #1
    Join Date
    Apr 2011
    Posts
    98
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    Default Can't access my site's admin section

    www.on-grade.ca

    Hello all. I tried logging into the admin section of my site this morning, but I received the following error instead:



    The customer end of the site is fully operational, why is this error appearing? I could really use some help, I'm sweating quite a bit over this.

    EDIT: Also my cpanel page is working fine so combined with the working front end of the site I assume the problem is not related to the server the site is hosted on, but rather is related to a zen-cart based issue.
    Last edited by Tamuren; 22 Aug 2011 at 01:41 PM.

  2. #2
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
    Posts
    3,387
    Plugin Contributions
    53

    Default Re: Can't access my site's admin section

    Running 1.3.8? If so I would guess you have been hacked.

    ~Melanie
    PRO-Webs, Inc. :: Recent Zen Cart Projects :: Zen Cart SEO 12 Steps to Success
    **I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.

  3. #3
    Join Date
    May 2010
    Posts
    47
    Plugin Contributions
    0

    Default Re: Can't access my site's admin section

    FP to your website, (or open file manager through cpanel) and check if your admin directory still exists, has the name changed? if it has then yes you may have been hacked.

    Another thing to try is, open the link again then press ctrl+F5 to force a refresh without using local cache.

 

 

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