Admin login suddenly not working

[cshart]

New install 1.3.9h have looked through all sorts of solutions. Nothing is working.

Can not login to admin even using DELETE FROM admin WHERE admin_name = 'Admin';
INSERT INTO admin (admin_name, admin_email, admin_pass, admin_level)
VALUES ('Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1); technique

The code is in the database but is not working, no errors are showing up and the cart will not send a new password to the admin address

Was working and then suddenly stopped.

C

[eentje]

If you have SSL enabled on the adminsection, turn that off in the YOURADMIN/inludes/configure.php

That, sometimes on some server configurations, gives problems.

[DrByte]

https://www.zen-cart.com/tutorials/index.php?article=84

[cshart]

https://www.zen-cart.com/tutorials/index.php?article=84

I have even tried uploading new files to the admin and putting the configure file back and it is still not working.

I see no errors in the log. It will simply not accept the username and password. You can get to the page and put them it but it just flickers and the boxes are again blank and no entry into the site.

At wits end, don't know what to do. The cart seems to be working correctly. Takes you to paypal correctly with the correct items.

To me this seems to be either a database issue or an email issue. Emails are not coming from the site to the address in the database.

C

[DrByte]

If it were a password or username problem, it would be telling you there was a security error while trying to login.
Thus, your problem is a sessions problem, hence the FAQ article link.

Without a link to the site that's causing a problem (and it's understandable that you wouldn't want to post one publicly), all we can really do is tell you that the problem is a sessions issue, and point you to the FAQ article which contains numerous tips, and links to other related articles with even more tips, on how to address your unique problem.

[cshart]

If it were a password or username problem, it would be telling you there was a security error while trying to login.
Thus, your problem is a sessions problem, hence the FAQ article link.

Without a link to the site that's causing a problem (and it's understandable that you wouldn't want to post one publicly), all we can really do is tell you that the problem is a sessions issue, and point you to the FAQ article which contains numerous tips, and links to other related articles with even more tips, on how to address your unique problem.

Would that sessions issue also be causing an email issue with the contact form


Sorry, is your name correct? Our system requires a minimum of 2 characters. Please try again.
Sorry, my system does not understand your email address. Please try again.
Did you forget your message? We would like to hear from you. You can type your comments in the text area below.

Even though the form was filled in correctly.

Is this issue in the database because that is where the sessions are supposed to be stored according to my setup.

[cshart]

In the tutorial you sent:

Apart from browser cache and cookies problems, the most common problem is not having the HTTPS address correct in your /admin/includes/configure.php file.
See: http://www.zen-cart.com/tutorials/index.php?article=14 This link in the tutorial you sent is NOT working I am getting an internal server error.

[cshart]

If it were a password or username problem, it would be telling you there was a security error while trying to login.
Thus, your problem is a sessions problem, hence the FAQ article link.

Without a link to the site that's causing a problem (and it's understandable that you wouldn't want to post one publicly), all we can really do is tell you that the problem is a sessions issue, and point you to the FAQ article which contains numerous tips, and links to other related articles with even more tips, on how to address your unique problem.

Problem getting worse and worse the whole shopping cart is corrupt now. Nothing is working.

Turning it off starting over.

C.

[DrByte]

If you have sessions issues on the Contact Us page, then you'll also have session issues in checkout ... ie: you won't be able to add anything to the cart or complete checkout successfully.

If your problems are *only* on the contact-us page, then you've probably got damaged files causing that.

[DrByte]

In the tutorial you sent:

Apart from browser cache and cookies problems, the most common problem is not having the HTTPS address correct in your /admin/includes/configure.php file.
See: http://www.zen-cart.com/tutorials/index.php?article=14 This link in the tutorial you sent is NOT working I am getting an internal server error.

Correct link is: https://www.zen-cart.com/tutorials/index.php?article=14
Tutorial document updated.