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  1. #1
    Join Date
    Dec 2009
    Location
    North Central PA
    Posts
    23
    Plugin Contributions
    0

    Default My order total is way off + $800 to $3k

    I'm using version 1.3.9, it was working fine, now my order total is way out of wack, but the subtotal is correct.
    Ex. from my last test order:

    Sub-Total: $424.20
    Table Rate (Best Way): $0.00
    : $249.43
    Total: $3,367.25

    I've tried to figure it out where the error is, but the numbers don't make sense!!! Help!!!!!! (The shipping is off too, there is no tax on this order.)

  2. #2
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    4,479
    Plugin Contributions
    121

    Default Re: My order total is way off + $800 to $3k

    What's the $249.43?
    Have you checked the files in includes/modules/order_total to see if anything has been changed?
    Scott C Wilson, That Software Guy, Plugin Moderator
    Contributions: Quantity Discounts, Better Together, SMS on Sale, Gift Wrap at Checkout, and more.

  3. #3
    Join Date
    Dec 2009
    Location
    North Central PA
    Posts
    23
    Plugin Contributions
    0

    Default Re: My order total is way off + $800 to $3k

    I'm not sure, it should be the tax which is zero. I checked the file, but I don't have anything to compare it to except the file included with my last upgrade, and they look nothing alike. Should I uninstall & reinstall the upgrade? It was working fine until I downloaded a module to connect with QuickBooks. Then, my boss changed his mind & I uninstalled it. I didn't do a test order immediately, so I'm not sure if that caused the problem.

  4. #4
    Join Date
    Dec 2009
    Location
    North Central PA
    Posts
    23
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    0

    Default Re: My order total is way off + $800 to $3k

    I installed the latest zen cart upgrade (1.3.9h) & that fixed the problem, most of my customization survived also!!!

  5. #5
    Join Date
    Jul 2011
    Posts
    90
    Plugin Contributions
    0

    Default Re: My order total is way off + $800 to $3k

    I'm using 1.3.9h and having this issue as well. Since there isn't another 1.3.9 upgrade and I can't really go to 1.5 is there a solution anyone could recommend?

 

 

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