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  1. #1
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    Default Is there a Gift Certificates tutorial?

    We sell gift cetificates on our website, I can see them in the queue, but when I click on release gift, and hit confirm, I received this message, go to admin, configuraton than email options, than E-Mail Transport Method, what do I select?

    once this is fixed does the gift certifate go to the customers inbox? how do they redeem their gift certificate?

    is there a tutorial on gift certificates on zen cart?

    thanks
    valerie

  2. #2
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    Default Gift Certificates In Queue

    In the past when customers have bought gift certificates, I just mailed them one from the store but now there are 3 in stuck in the queue, how do I void them out since I already mailed them from the store.

    thanks,
    valerie

  3. #3
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    Default Re: Is there a Gift Certificates tutorial?

    The email transport method is the mechanism by which your host server sends and receives email.

    The transport method YOU choose, will depend on HOW your web-host has configured their server.

    DEFAULT behavior for zencart is to use php methods, but many hosts are stopping this on their servers, claiming that this method presents security risks.

    You need to contact your host who will tell you what transport method they are using on their servers, and then you select that one from the options in your zc admin.

    GC's : http://tutorials.zen-cart.com/index.php?article=64
    Our latest project is Pet Tags.

  4. #4
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    Default Re: Is there a Gift Certificates tutorial?

    Ok thanks for the help.

  5. #5
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    Default Re: Is there a Gift Certificates tutorial?

    I always recommend switching to SMTPAUTH since it makes emails less likely to get caught in spam traps.
    http://www.zen-cart.com/wiki/index.p...Email_Problems
    .

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  6. #6
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    Default Re: Is there a Gift Certificates tutorial?

    According to the error message I received it appeared that the gift certficates did not go through but we just received an order with someone using them, how can you track them? is there a paper trail to see if they were actually sent, how do we track them coming in,? are they numbered?

  7. #7
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    Default Re: Is there a Gift Certificates tutorial?

    I figured out how to make the gift certifcate part work, but still have 3 in the que that need to be voided does anyone know how to do that???

  8. #8
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    Default Re: Is there a Gift Certificates tutorial?

    There's no built-in facility for that. Gift Certificates are akin to cash, so voiding isn't something you would normally do ;)
    I think there's an addon that lets you have more control over those if you need it.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.



 

 

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