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  1. #1
    Join Date
    Jun 2008
    Posts
    25
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    Default There was a security error when trying to login

    Hi all,

    Hope you can help.

    I am getting the above error when trying to login as a customer and also, the create an account page is not working and redirects to itself.

    This is a fresh installation of Zen Cart 1.3.9h. It has been running for 1 year without problems with the same host (Just Host). We have had an SEO company working on the site and have changed from PayPal standard to PayPal Express recently but not 100% sure when the problem first started although this must be within the last month.

    Server details below:

    OS: Linux 2.6.35.7-grsec
    Apache: 2.2.17
    PHP: 5.2.16 (Zend: 2.2.0)
    MySQL: MySQL 5.0.92-community

    Website: www.luxurylingerieboutique.co.uk

    I have checked the template files to ensure the security token is added after password fields in the login/timeout files..

    Cache folders are set correctly and has been checked with Fix Cache Key also...

    I did manage to create an account last night while messing around with some of the files/settings, but now this seems to have stopped working again.

    Any suggestions please? I'm a little stuck now...

  2. #2
    Join Date
    Jun 2008
    Posts
    25
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    0

    Default Re: There was a security error when trying to login

    Anyone?

    I'm happy to provide further information if required...

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: There was a security error when trying to login

    If you were to use FireFox go to the Login Page and click on the icon next to your URL in the browser and click More Information then click on Media ... you would see all of the non-secure images that are causing this issue ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  4. #4
    Join Date
    Jun 2008
    Posts
    25
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    0

    Default Re: There was a security error when trying to login

    Hi,

    Thank you for your response.

    So you think that the insecure items are causing the login failure?

    I will look in to this now...

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: There was a security error when trying to login

    I do not know if this is the source of the login failure but will throw errors on secure pages ...

    If you switch to the Classic Template can you login?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  6. #6
    Join Date
    Jun 2008
    Posts
    25
    Plugin Contributions
    0

    Default Re: There was a security error when trying to login

    Hi,

    No, the problem still occurs when using the 'classic' template...

    Also to note, the insecure items have never caused problems with login before and no more media/images have been added.

    Thanks in advance.

  7. #7
    Join Date
    May 2010
    Location
    WA State
    Posts
    1,678
    Plugin Contributions
    3

    Default Re: There was a security error when trying to login

    The only error I'm getting is the non-secure content warning.

  8. #8
    Join Date
    Jun 2008
    Posts
    25
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    Default Re: There was a security error when trying to login

    Sorry, all fixed now... Will post details of problem and solution later/tomorrow...

    Thanks for all help

  9. #9
    Join Date
    Nov 2011
    Posts
    28
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    Default Re: There was a security error when trying to login

    How did you fix it?

    I am having the same problem

  10. #10
    Join Date
    Jun 2008
    Posts
    25
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    0

    Default Re: There was a security error when trying to login

    Hi,

    Sorry for delay in posting how I fixed my problem.

    I was basically making the correct changes to the /includes/configure.php and /admin/includes/configure.php but due to their file permissions, the changes I was making were not being saved when saving changes via FTP.

    I therefore had to ensure that the file permissions were set to allow me to save the changes and then set the file permissions back.

    Articleck: If the above doesn't help you out let us know some more details about your problem and we'll try to assist you further...

    Thanks again everyone...

 

 
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