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  1. #1
    Join Date
    May 2006
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    13
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    help question Can't install Zen. Forbidden message

    I am trying to install ZC on a brand new server. I had a cart for many years so this should be easy. However, after loading the files into the /catalog on my server I went to install. I immediately get the following error message:

    " Forbidden
    You don't have permission to access /global-bin/php.cgi/catalog/zc_install/index.php on this server.


    --------------------------------------------------------------------------------

    Apache/1.3.42 Server at coloramapaint.com Port 80"

    Please help. I do not even have a "global-bin", but I do have a "cgi-bin"

    Thank you

    Rick

  2. #2
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
    10,262
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    Default Re: Can't install Zen. Forbidden message

    That does not look lke a valid server path to me. Who is your hosting company?
    19 years a Zencart User

  3. #3
    Join Date
    May 2006
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    Default Re: Can't install Zen. Forbidden message

    at&t is the hosting company

  4. #4
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,106
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    11

    Default Re: Can't install Zen. Forbidden message

    <opinion>You can get SO much more from SO many hosts for WAY less money.</opinion>
    If you thought you were installing this to the root of the site, it didn't work. Could be the wizards at AT&T don't have that new server quite right yet.

  5. #5
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
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    Default Re: Can't install Zen. Forbidden message

    We had a client in california hosting with AT&T paying SIXTY DOLLARS A MONTH for simple website hosting.

    Not only was their support non-existant, but their servers were set up in the mid fourteenth century and haven't been updated since.

    Do yourself a BIG favour... move somewhere else (NOT GoDaddy, or FastHosts or 1&1 - who are in the same "nest" as AT&T.)
    19 years a Zencart User

 

 

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