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  1. #1
    Join Date
    May 2009
    Location
    Kelso, WA
    Posts
    132
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    0

    Default Paypal Payment Received but not Order Confirmation

    I received an email from Paypal that I have an order and payment has been completed. The Payment Module is Paypal IPN - Website Payments Standard. I have not had trouble with this on this site before however a friend did recently have a similar issue --

    Issue #1: I did not receive an email from the site that I had an order AND there is no order in the Admin.

    Issue #2: The customer is new. I have the Place Order option in the Admin. I tried to place an order so that I could print and invoice. The Place Order button from the customer information in the Admin opened the catalog site (front end). I clicked Place Order and it logged me in as my customer. When I clicked My Account, it spun for a while and ultimately either did nothing or informed me that there were too many redirects. I tried this in Chrome and IE9.

    Any suggestions?

    Thanks,
    Christy

  2. #2
    Join Date
    Jan 2004
    Posts
    66,373
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Paypal Payment Received but not Order Confirmation

    Switch to Express Checkout
    .

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