Email Error: Could not instantiate mail function.
I just moved my site from a vps to dedicated server and everything is working fine except for the emails.
I have it set to use php mail right now and the contact form works, but when I try to update an orders status to delivered I get an email error saying
Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.
Plus with it set to php mail as it is now I do not receive any of the order confirmation emails.
When I change to sendmail then the contact form doesn't work, it gives a sendmail error.
I contacted my host provider and they say its a script issue or a setting that needs to be made on the server. Does anyone know what settings I might need on my dedicated server?
Re: Email Error: Could not instantiate mail function.
When set to 'php" as the transport, Zen Cart simply sends the email using the mail() function in PHP, which relies entirely on the server's php.ini configuration for how to get the email sent.
And many times that's simply set up to use "sendmail", so telling ZC to use "sendmail" is basically the same thing in a lot of cases.
And, if using either of those is giving you errors, that's further confirmation that the server is poorly configured for email. And, since your host is passing the buck then you best simply bypass the server's poor configuration by using SMTPAUTH:
More effective would be using SMTPAUTH and specifying the mailbox SMTP credentials so that the email can actually be sent by having ZC log in a real mailbox and do the send. This also makes the email more legitimate and authentic looking, since it comes from a real mailbox, not a generic poorly-configured server (as the php mode is). As such using SMTPAUTH is the smartest mode to use; and also the best way to get your emails to not be mistakenly treated as spam.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donations always welcome: www.zen-cart.com/donate
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
By calixto in forum General Questions
Last Post: 2 Jun 2011, 12:37 AM
By zc_fan in forum General Questions
Last Post: 7 Dec 2010, 09:49 PM
By hmabutas in forum General Questions
Last Post: 18 Mar 2010, 12:08 PM
By Dale Dugas in forum Templates, Stylesheets, Page Layout
Last Post: 20 Feb 2008, 11:05 AM
By terracore in forum General Questions
Last Post: 28 Apr 2007, 10:21 PM
Content and Graphics Copyright (c) 2003 - 2016 Zen Ventures, LLC - all rights reserved
Zen Cart® is a Registered Trademark of Zen Ventures, LLC