[Not a bug] My Store Does Not Work In Google Chrome

**articleck** · 13 Nov 2011, 10:16 PM

Problem...

Customers cannot signup or login when using Google Chrome as a browser. Instead of going to the next step the page refreshes and all the information that they entered is lost as far as they know.

The account is created however, but the customer is unable to login. No error message is given, the page just refreshes.

This means that over 24% of our vistitors cannot buy (source google analytics).

Is anyone else having this problem? No-one wants a store where a quarter of their market could not buy even if they wanted to. This needs fixing quickly.

**articleck** · 13 Nov 2011, 10:24 PM

Just in case someone tells ME not to use Google Chrome

Top 5 browsers used to access our store in the last 7 days

1. Internet Explorer
Visits: 683 43.37%
2. Chrome
Visits: 390 24.76%
3. Firefox
Visits: 309 19.62%
4. Safari
Visits: 118 7.49%
5. Opera
Visits: 54 3.43%

**stevesh** · 13 Nov 2011, 10:26 PM

A link to your store would let us see the problem ourselves.

**articleck** · 13 Nov 2011, 10:30 PM

http://www.magicwoodshed.com/cart

It is a fresh install of zen cart 1.3.9 no mods activated.

This is a testing environment so I can turn on any debugging if need be. (just not sure how yet).

**Kim** · 13 Nov 2011, 10:34 PM

Switch back to the default Classic template - Do things work?

**Kim** · 13 Nov 2011, 10:44 PM

k- changing the template doesn't help - Has this shop ever worked with Chrome? Who is your host?

**articleck** · 13 Nov 2011, 10:46 PM

No nothing changed when I switch to default template.

I'll leave it that way for now, but man it looks ugly lol.

**articleck** · 13 Nov 2011, 10:48 PM

If I enter a password that is NOT correct, I do get an error message.

Code:

Error: Sorry, there is no match for that email address and/or password.

But using the correct password does not log one in.

**articleck** · 13 Nov 2011, 10:51 PM

I have a VPS with dotblock.com

server info is

Server OS: Linux 2.6.18-274.7.1.el5 Database: MySQL 5.0.92-community-log
Server Date: 11/13/2011 16:50:09 Database Date: 11/13/2011 16:50:09
Server Up Time: 16:50:09 up 10 days, 6:55, 0 users, load average: 0.11, 0.23, 0.26 HTTP Server: Apache
PHP Version: 5.3.8 (Zend: 2.3.0) PHP Memory Limit: 64M PHP Safe Mode: Off

**articleck** · 13 Nov 2011, 10:54 PM

This shop has never worked in chrome.

I have a working store running the latest version of osc but I find it hard to work with and cannot get a discount coupons mod working on it... which is essential to my marketing strategy.

I am hoping to use zen cart, for many reason. Mainly the template structure is better. I have tried oscmax but found that difficult too a problem that I could not surmount with no-one willing to help in the forum, even with the offer of payment.

I am hoping that zen cart is the solution.