Thread: Please Help Me

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  1. #1
    Join Date
    Nov 2011
    Posts
    12
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    Default Please Help Me

    I really searched for an answer to my question but couldn't find it. My store is up and running. I am using the most updated version of Zen Cart. However when i try to access my admin this is what I get:
    The website encountered an error while retrieving http://www.scrapsncrap.com/zc_admin/. It may be down for maintenance or configured incorrectly.

    Can someone please tell me what this means and how I fix it before my boss completely skins me alive? Thanks so much!

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Please Help Me

    Start here, following the suggestion in red text first:

    https://www.zen-cart.com/tutorials/index.php?article=63

  3. #3
    Join Date
    Nov 2011
    Posts
    12
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    0

    Default Re: Please Help Me

    Thank you. I called the hosting site and it is now just a white page. No info or anything. I am at my wits end as to what the problem is. I hope I will have not have to redo my whole store.

  4. #4
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Please Help Me

    I'm still seeing the 500 error.

    Now check this:

    https://www.zen-cart.com/tutorials/index.php?article=82

    I'm a little afraid to ask who your host is .

  5. #5
    Join Date
    May 2010
    Location
    WA State
    Posts
    1,678
    Plugin Contributions
    3

    Default Re: Please Help Me

    Starts with a G?

 

 

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