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  1. #1
    Join Date
    Jul 2010
    Location
    Australia
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    red flag Can't access Products Price Manager

    Hi

    Recently I have been having a couple of problems with my store...

    Two problems, but first -- I cannot access the Products Price Manager. The Specials page works fine, it's only a problem when I try to enter a specific products' price manager. All it shows is a blank page.

    The second problem is emails... specifically this error: Email Error: Could not instantiate mail function.

    I know the usual fix is to use SMTPAUTH as the email transfer, but we have been using PHP as the email transfer for many years with no trouble until now (we are hosted with GoDaddy).

    Both of these problems only arose days ago -- perhaps up to a week? We only noticed the Specials problem today, though it may have been earlier and we just haven't adjusted any specials/features lately.

    Does anyone have any idea what I can do to resolve these issues please?

    Thanks,
    Tija

  2. #2
    Join Date
    Jul 2010
    Location
    Australia
    Posts
    131
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    0

    Default Re: Can't access Products Price Manager

    Just thought I'd add that it seems there is also another problem, likely connected to the problem above.

    Randomly throughout the admin a blank page shows when going from page to page. This problem has, so far, been able to be resolved by refreshing the page and it loads normally. When trying to view the Products Price Manager, no amount of refreshing will load the page.

    - Tija

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR