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  1. #1
    Join Date
    Nov 2011
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    3
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    Default Unable to access admin area

    I have just set up Zen Cart and followed the instructions for renaming my admin area. However, when I try to access this I get a 500 Internal Server Error message saying:

    "The server encountered an unexpected condition which prevented it from fulfilling the request.
    The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log."

    Any ideas?

    Cheers.

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
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    18,039
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    1

    Default Re: Unable to access admin area


  3. #3
    Join Date
    Nov 2011
    Posts
    3
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    Default Re: Unable to access admin area

    Yeah, read that and my server logs before posting the question - no help though.

  4. #4
    Join Date
    Oct 2011
    Location
    AZ
    Posts
    392
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    0

    Default Re: Unable to access admin area

    You renamed your admin area. Did you change the required lines in the config file? If you did, are you trying to log in from the right place - yourdomain.com/newadminfoldername/login.php ?

    Did you go through and set all the permissions for the folders correctly?
    Does your storefront show, but you can't get into admin? (that's a clue that can help narrow it down).

  5. #5
    Join Date
    Nov 2011
    Posts
    3
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    Default Re: Unable to access admin area

    Got it working now. Found the error in the log. It was an incorrect permission causing a suexec policy violation.

    Thanks for your suggestions.

 

 

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