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  1. #11
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    Default Re: Can't Access Admin Panel?

    I'm sure someone else posted here today about this.

    I'm having to resort to trashing the site and starting again. I can't see any other way around it...

  2. #12
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    Default Re: Can't Access Admin Panel?

    "trashing the site" isn't going to give you any answers, and may not even fix the problem if it's actually something wrong on the server.

    You said "other sites work fine". So, what exactly is different between your non-working site and your working sites? That's a very important key.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  3. #13
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    Default Re: Can't Access Admin Panel?

    I agree. But if I'm not able to fix it myself and my host has no clues, then I have no other option

  4. #14
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    Default Re: Can't Access Admin Panel?

    If that's what you think will solve it, go ahead. But I would probably take a safer route and set up another store in that hosting account as a test. Then progressively rebuild your current store in it, until you find what exactly you've done to it that's broken it.

    There are lots of other things to consider, but since you're not offering any details of what differences you found when you did the file-comparison I directed you to in the "obscure troubleshooting" document, which addons are on your site that might be conflicting, what the domains of the other working sites are, etc etc, all I can do is give you hypothetical answers.

    I suppose if you don't know what addons you've got, then maybe it IS best for you to rebuild your site again, taking stock of what you're adding, and why, as you go along. Best to use the latest version when you do it. And, since an upgrade is basically a simplified rebuild anyway then it's not that far-fetched an approach in your case.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.



 

 
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