Authorize.net is approving cards, but my store says "There has been an error..."
This problem started after signing up for a new account with Authorize.net. Orders processed using Paypal go though fine. However, when a customer chooses to pay with a credit card, they get the error "There has been an error processing your credit card. Please try again." But the payment WAS approved by authorize.net, so they usually try again (two or three times sometimes) and then they give up, only to find that their credit card was charged multiple times.
In my email I get the approval from authorize.net but the order doesn't come through from Zencart, and the order never shows up in the admin panel.
Anyone know how I can fix this?
Here is a copy of the debug log from an order I attempted to put through:
Response Code: 1.
Response Text: This transaction has been approved.
Results Received back from Authorizenet: Array
[x_response_code] => 1
[x_response_reason_code] => 1
[x_response_reason_text] => This transaction has been approved.
[x_avs_code] => Y
[x_auth_code] => 258584
[x_trans_id] => 4107244459
[x_method] => CC
[x_card_type] => Visa
[x_account_number] => XXXX2016
[x_first_name] => Joshua
[x_country] => United States
[x_email] => email@example.com
[x_description] => Website Purchase from Tweak'd Performance Online
[x_type] => auth_capture
[x_cust_id] => 872
[x_ship_to_first_name] => Joshua
[x_ship_to_country] => United States
[x_amount] => 22.94
[x_tax] => 0.00
[x_duty] => 0.00
[x_freight] => 0.00
[x_tax_exempt] => FALSE
[x_MD5_Hash] => 5CF7266A9AC16AA039B4CE59EAC094D4
[x_cvv2_resp_code] => M
[x_test_request] => false
[x_relay_form] => TRUE
[zenid] => gticb3f1k6bsjquk7j9qmjoke2
[HashValidationValue] => 558AD3E884C11D85FBACE6E58F848D49
[HashMatchStatus] => FAIL
[url] => https://secure.authorize.net/gateway/transact.dll
Using version 1.3.8a. Any help would be awesome!
Re: Authorize.net is approving cards, but Zencart says "There has been an error..."
Nevermind. I forgot to set the hash value in authorize.net to match the setting in Zen Cart.
Re: Authorize.net is approving cards, but my store says "There has been an error..."
YOU NEED TO UPGRADE A.S.A.P!
Originally Posted by Dr Tweak
Zen Cart - putting the dream of business ownership within reach of anyone!
Donations always welcome: www.zen-cart.com/donate
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
By TheGardenBath in forum All Other Contributions/Addons
Last Post: 13 Jun 2013, 05:57 AM
By joefox in forum Built-in Shipping and Payment Modules
Last Post: 12 Mar 2009, 05:04 AM
By airtime in forum General Questions
Last Post: 15 Mar 2007, 06:37 PM
By servicetablet in forum General Questions
Last Post: 21 Feb 2007, 06:12 PM
Content and Graphics Copyright (c) 2003 - 2013 Zen Ventures, LLC - all rights reserved
Zen Cart® is a Registered Trademark of Zen Ventures, LLC