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  1. #1
    Join Date
    Jun 2011
    Posts
    145
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    Default State showing only 2 letters? UK counties problem

    Hi all,
    I have just noticed, while trying a demo account, that when you fill out your address for billing or shipping address, it only shows two letters for the state.
    But when i click the dropdown box, all states are in full and not shortened.
    Does anyone know why this displays on my adresses as two letters because i would like it to display the full state address.
    I am using fast and easy checkout, check out without account, if that helps.
    Thank you
    Nic.
    Last edited by Kim; 26 Jan 2012 at 07:22 PM.

  2. #2
    Join Date
    Jun 2003
    Posts
    33,715
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    Default Re: State showing only 2 letters?

    The program shows the 2 letter code because that is the best practice for writing shipping addresses.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Jun 2011
    Posts
    145
    Plugin Contributions
    0

    Default Re: State showing only 2 letters?

    Hi Kim,
    So for the UK for example, Hampshire (which is the country / state that the customer inputs) is then shown to the customer as HM.
    Is this normal?
    The reason i ask, is because my customers keep trying to make it Hampshire and then give up and abandon the cart.
    Is there a work around for this?
    Thanks
    Nic.

 

 

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