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  1. #31
    Join Date
    Sep 2003
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    Ohio
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    Default Re: USPS module issue

    What is the weight that you are testing and what is the Ship To ...

    Is there an URL were we could perhaps peek at your shop?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  2. #32
    Join Date
    Nov 2011
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    Default Re: USPS module issue

    http://www.aeroelectricparts.com/ is my shop's URL.
    I am using one of the 3 available test products on the site to test-purchase. The weight is 1 lbs per item.
    When I click on "estimate shipping" I do not get any shipping quotes and when I try to checkout I get the message:

    "We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
    If you prefer to use USPS as your shipping method, please contact us for assistance.
    (Please check that your Zip Code is entered correctly.)"

    instead of the shipping quotes.

    -----An update on the USPS user id also... I called USPS and had a new id issued for this site and it is in production mode currently.

    Thank you again for your help.

  3. #33
    Join Date
    Sep 2003
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    Ohio
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    Default Re: USPS module issue

    Could you turn on the Debug to logs and see what comes up in the /cache directory when you try to do a checkout ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.3]
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  4. #34
    Join Date
    Nov 2011
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    Default Re: USPS module issue

    I am sorry but I don't exactly know how to check the /cache directory.
    I changed to the logs in the debug and tried to do a checkout but I don't know the steps to check the cache.
    Please advise on how to do it.

    Thanks!!

  5. #35
    Join Date
    May 2010
    Location
    WA State
    Posts
    1,666
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    1

    Default Re: USPS module issue

    I am sorry but I don't exactly know how to check the /cache directory.
    Log in using FTP. The directory will be in the root of the store.
    Bumble Bee Template - my first contribution!

    The best way to learn is to try stuff. But, back it up first.

  6. #36
    Join Date
    Nov 2011
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    Default Re: USPS module issue

    Thank you RescoCCC!!
    Here is what it shows:

    Jan 30 2012 17:49:08 --
    Server: production

    Weight = 1 Pounds: 1 Ounces: 0
    ZipOrigination: 75056
    ZipDestination: 75056
    Tare Rates - Small/Medium: 0:0 Large: 0:0

    RESPONSE FROM USPS:


    -------------------
    Apparently I have some setting somewhere wrong and there is no response from USPS.
    I hope you can point me to the right direction to get it fixed.

    Thank you all for your help!!

  7. #37
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    Ohio
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    Default Re: USPS module issue

    Can you turn off any SEO/re-writes that you are running ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.3]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

  8. #38
    Join Date
    Nov 2011
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    Default Re: USPS module issue

    Ceon URI mapping has been turned off.
    I tried to checkout after that and it still shows the same error message.
    I checked the cache logs and the same thing shows there too as before.

    Thanks!

  9. #39
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    Ohio
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    Default Re: USPS module issue

    This does not make a lot of sense ...

    Is USPS the only shipping method that is installed and are all other shipping methods have a red icon ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.3]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

  10. #40
    Join Date
    Nov 2011
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    Default Re: USPS module issue

    USPS is the only shipping option I run and is the only green radio button on the modules>shipping modules page.

 

 
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