Thread: Contact Us Form

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  1. #1
    Join Date
    Jan 2012
    Posts
    38
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    Default Contact Us Form

    I'm using v1.5
    It doesn't look like my contact us form is sending emails, i've tried to add the drop down box and get to send it to gmail.
    But nothing any idea what to do?

    It still send out customer sign up email

  2. #2
    Join Date
    Mar 2009
    Posts
    89
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    0

    Default Re: Contact Us Form

    Did you check all the email addresses in admin->config->emails were all ok and not mistyped?

    Not sure what you're talking about re the drop down box. If you can give a more detail you may get more answers :)

  3. #3
    Join Date
    Jan 2012
    Posts
    38
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    Default Re: Contact Us Form

    So in terms of email, it will only send out an email to the customer when they join.
    I can't send out or receive any emails, that seems to be the only section of the email that works.

    The drop down box is an option that you can setup to send to multiple email address.

    I just want customers to be able to contact us through the contact us form

  4. #4
    Join Date
    Sep 2006
    Posts
    542
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    0

    Default Re: Contact Us Form

    Quote Originally Posted by leon2lil View Post
    I just want customers to be able to contact us through the contact us form
    Email uses the email you set up during install, if this is not the email address you use then you will need to change it in admin configuration My Store.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~

    Play with it long enough and you will break it.

  5. #5
    Join Date
    Jan 2012
    Posts
    38
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    Default Re: Contact Us Form

    Okay so, I've got them all pointing to a google email address but still no luck.
    I'm changing the settings in the configuration - email options part
    I've also tried changing the email of the admin

    Is there something else to do

 

 

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