Results 1 to 2 of 2
  1. #1
    Join Date
    Jan 2012
    Location
    New England
    Posts
    243
    Plugin Contributions
    0

    Default Difference between Refund and Voiding Authorization?

    I'm just now testing actual orders (test ones by me, not live yet) and I see there is an option to do a full or partial refund, and there is also something called "Voiding Order Authorizations"... what is the difference?

    And I read in another (closed) thread that the "enter auth ID" is actually the "TransID" from the original order (from PayPal)... is that true?

    Which should I use or are they for different situations? If so, what situation uses what method?

    Thanks, a little bit confused here...

  2. #2
    Join Date
    Jan 2004
    Posts
    60,330
    Blog Entries
    4
    Plugin Contributions
    144

    Default Re: Difference between Refund and Voiding Authorization?

    Void is for voiding an Authorization. And that's only relevant when you're using Authorize-Only mode. When you've got the module set in Final Sale mode it does both an Authorization and Capture at the same time, so you can't void the authorization once it's been captured.
    A VOID is not used for Refunding a captured transaction. Once payment has been captured it can only be refunded, not voided.

    Explanation of concepts of merchant account transaction handling can be found in many online encyclopedias.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.



 

 

Similar Threads

  1. Replies: 0
    Last Post: 23 Apr 2011, 02:44 AM
  2. Refund or Partial Refund functionality? (problem with SuperOrders)
    By bi11i in forum All Other Contributions/Addons
    Replies: 14
    Last Post: 24 Oct 2010, 03:27 AM
  3. Replies: 1
    Last Post: 15 Apr 2010, 05:58 PM
  4. Trying to refund a capture - error 10009 - You cannot refund this type of transaction
    By oboeonetwothree in forum PayPal Website Payments Pro support
    Replies: 8
    Last Post: 31 Dec 2008, 08:05 PM
  5. Edit order to show refund or part refund
    By bedfordcomputers in forum General Questions
    Replies: 0
    Last Post: 18 Oct 2007, 02:32 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •