Results 1 to 2 of 2
  1. #1
    Join Date
    Jan 2012
    Location
    New England
    Posts
    238
    Plugin Contributions
    0

    Default Difference between Refund and Voiding Authorization?

    I'm just now testing actual orders (test ones by me, not live yet) and I see there is an option to do a full or partial refund, and there is also something called "Voiding Order Authorizations"... what is the difference?

    And I read in another (closed) thread that the "enter auth ID" is actually the "TransID" from the original order (from PayPal)... is that true?

    Which should I use or are they for different situations? If so, what situation uses what method?

    Thanks, a little bit confused here...

  2. #2
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Difference between Refund and Voiding Authorization?

    Void is for voiding an Authorization. And that's only relevant when you're using Authorize-Only mode. When you've got the module set in Final Sale mode it does both an Authorization and Capture at the same time, so you can't void the authorization once it's been captured.
    A VOID is not used for Refunding a captured transaction. Once payment has been captured it can only be refunded, not voided.

    Explanation of concepts of merchant account transaction handling can be found in many online encyclopedias.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

Similar Threads

  1. CSS difference between IE and firefox
    By eazy in forum Templates, Stylesheets, Page Layout
    Replies: 3
    Last Post: 10 May 2012, 12:10 AM
  2. v150 Difference between v1.5.0RC3 and v1.5.x 12-30-2011?
    By slingblade01 in forum Upgrading to 1.5.x
    Replies: 3
    Last Post: 25 Jan 2012, 11:22 AM
  3. Difference between 1.3.8a and 1.3.9?
    By superprg in forum Upgrading from 1.3.x to 1.3.9
    Replies: 1
    Last Post: 21 Jul 2010, 12:28 AM
  4. Difference between a module and a template?
    By jbalcony in forum Templates, Stylesheets, Page Layout
    Replies: 3
    Last Post: 30 Nov 2008, 02:14 AM
  5. difference between downloads and virtual products
    By artcoder in forum General Questions
    Replies: 2
    Last Post: 20 Feb 2008, 11:42 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR