Cost Per Letter Not Calculating Correctly!

**TesterServers** · 25 Feb 2012, 04:01 AM

Hello,

I'm still using v1.3.9 and I noticed that when I have been getting orders where people can add text, which is $3 per letter, the shopping cart is just charging $3, no matter how many letters the customer adds.

How can I fix this as it has already cost me some of my profits.

Thanks

**Ajeh** · 25 Feb 2012, 05:21 AM

Check your Attributes Controller and the Attribute for the Text and what you have for:
Price Per Letter: 3.00
Free Letters:

**TesterServers** · 25 Feb 2012, 05:49 AM

Thanks for the reply Ajeh..... I found it but I don't know how I forgot it was there.. I checked it and it's adding the letters as it should now. I'll remember this the next time.

Thanks

**Ajeh** · 25 Feb 2012, 05:54 AM

You are most welcome ... thanks for the update that the calculation of the Text by letter charge is working for you now ...

**TesterServers** · 25 Feb 2012, 06:33 AM

Originally Posted by Ajeh

You are most welcome ... thanks for the update that the calculation of the Text by letter charge is working for you now ...

When I checked my other products, I see I had been doing it correctly the first time, but somehow I forgot to add the "Per Letter" cost to products in a few categories.

After I updated one of the products in that category, I copied it to the rest of the products in that same category.

Done Deal!!

Thanks for that reminder and wake up call.