Not really.. if your template doesn't have this file, then Zen Cart will use the one in the default_template.. You would only have this file in your template folder if you had modified it. (AKA an override)
I would suggest uploading a CLEAN default_template folder to your site via FTP.. Perhaps the default version is corrupted..
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Looking at this whole thing logically, I'm thinking:
Since this appears in your source:
<!--bof Additional Product Images -->
<!--eof Additional Product Images -->
the template file is OK.
Since the images don't appear, despite the template file's attempt to display them, the problem pretty much has to be that the images aren't in the place Zencart is looking for them, or aren't named properly. I can't think of any other cause.
Update: I added an additional image to the product in the demo Music category, naming it sooty_01.jpg (the original image is sooty.jpg). It displayed fine. I then changed the file name to sooty_01.JPG (uppercase extension) - didn't display.
Can you just make the image called red.jpg and then red2.jpg, and don't worry about the MED and LGE suffixes for the moment.
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
I'm having trouble with this as well! If you go to this page in my store: http://kissmysasscosmetics.com/index...roducts_id=160
The main image is:
liptintbadreputation.jpg
The additional image that's not showing up is:
liptintbadreputation_01.jpg
They are both in the general images folder, nothing in the large or medium folders. Any ideas why the additional image isn't working?
I double & triple checked that I have it set in my admin to show additional photos and to show 3 additional photos per row.
has anyone tried adding jpg JPG to their images/htaccess file?
original
<FilesMatch ".*\.(jpe?g|JPE?G|gif|GIF|png|PNG|swf|SWF)$" >
modified
<FilesMatch ".*\.(jpe?g|JPE?G|jpg|JPG|gif|GIF|png|PNG|htm|swf|SWF)$" >
Last edited by nigelt74; 17 Mar 2012 at 05:51 AM.
Webzings Design
Semi retired from Web Design
@earldinger
your additional image is 500 by 500px which is fine but it is 300kb in size (it seems to be saved at photographic quality), try saving it for web and see if that makes a difference it should stay the same dimensions by come down to around 60kb, then upload it, often if the image is excessively large it can cause issues on some hosts.
Webzings Design
Semi retired from Web Design
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