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  1. #1
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    Default creating customer accounts

    I am trying to create a test customer to test the site and i fill out all the required information and i get an error as i submit.

    The page -
    http://www.septictech.com/purchase/i...create_account

    The error message displayed -

    WARNING: An Error occurred, please refresh the page and try again.

    this is also a fresh reinstall from 1.3 to 1.5

  2. #2
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    Default Re: creating customer accounts

    That's triggered by a database error ... probably caused by broken addons, or something incomplete in your upgrade.

    The message is intentionally vague so as to not tip off hackers or malicious visitors about what problems might exist on your site.

    Details here: http://tutorials.zen-cart.com/index.php?article=412
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.



  3. #3
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    Default Re: creating customer accounts

    could it also be that my site does not meet the minimal requirements?

  4. #4
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    Default Re: creating customer accounts

    [19-Mar-2012 13:48:36] PHP Fatal error: 1054:Unknown column 'COWOA_account' in 'where clause' :: select count(*) as total

    from customers

    where customers_email_address = 'imamechacu@aim.com'

    and COWOA_account != 1 in /home/content/s/w/o/swolff1/html/septictech/purchase/includes/classes/db/mysql/query_factory.php on line 101

    thats what i got for my error in the log ... should i create a new fresh database?

  5. #5
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    Default Re: creating customer accounts

    Your PHP files have traces of a COWOA addon in them, but your database doesn't contain the corresponding database alterations that the COWOA addon requires.

    So, either you've partially-installed a COWOA addon, or you've partially "removed" a COWOA addon. Either way, you've got half of it. You need either all-or-nothing, not "partial".
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.



  6. #6
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    Default Re: creating customer accounts

    Quote Originally Posted by DrByte View Post
    Your PHP files have traces of a COWOA addon in them, but your database doesn't contain the corresponding database alterations that the COWOA addon requires.

    So, either you've partially-installed a COWOA addon, or you've partially "removed" a COWOA addon. Either way, you've got half of it. You need either all-or-nothing, not "partial".
    or FEC since I know some of the COWOA code is part of FEC..
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  7. #7
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    Default Re: creating customer accounts

    and how do i resolve the cowoa problem? is there something on here or do i need to consult with the server?
    I did a search on the FAQ and tutorials and did not find anything.

    is this the add-on?
    http://www.zen-cart.com/index.php?ma...oducts_id=1655
    Last edited by bargincircus; 21 Mar 2012 at 06:14 PM.

  8. #8
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    Default Re: creating customer accounts

    Quote Originally Posted by bargincircus View Post
    and how do i resolve the cowoa problem? is there something on here or do i need to consult with the server?
    I did a search on the FAQ and tutorials and did not find anything.

    is this the add-on?
    http://www.zen-cart.com/index.php?ma...oducts_id=1655
    Did you originally create this website?? If not you should consult with the person who created it for you so they can tell you which add-on they installed for you.. We CAN'T tell you SOLELY based on your post whether or not you've installed COWOA or FEC. BOTH of these add-ons have the COWOA code in them which is the source of your error. As DrByte said you've got an add-on that is HALF installed on your site.. Since we cannot see your files we can't say which one of these add-ons is on your site.. The person who installed this for you certainly could tell you.
    My Site
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  9. #9
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    Default Re: creating customer accounts

    I installed the zencart for the site if that is what you are referring too. And the last version i had was 1.3.8d and i dont think i installed the fec or the cowoa. So where can i fix this issue.

  10. #10
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    Default Re: creating customer accounts

    Quote Originally Posted by bargincircus View Post
    I installed the zencart for the site if that is what you are referring too. And the last version i had was 1.3.8d and i dont think i installed the fec or the cowoa. So where can i fix this issue.
    DrByte already told you what/where you need to start.. CLEARLY based on the error you reported you have code for one of these add-ons in your store..

    Quote Originally Posted by DrByte View Post
    Your PHP files have traces of a COWOA addon in them, but your database doesn't contain the corresponding database alterations that the COWOA addon requires.

    So, either you've partially-installed a COWOA addon, or you've partially "removed" a COWOA addon. Either way, you've got half of it. You need either all-or-nothing, not "partial".
    You need to figure out which add-on was installed and what code to remove.. You might wanna start with downloading both of these mods and comparing your store to the installer files for both to see which add-on you might have installed and either COMPLETE your install or REMOVE your install..
    My Site
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