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  1. #1
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    Default creating customer accounts

    I am trying to create a test customer to test the site and i fill out all the required information and i get an error as i submit.

    The page -
    http://www.septictech.com/purchase/i...create_account

    The error message displayed -

    WARNING: An Error occurred, please refresh the page and try again.

    this is also a fresh reinstall from 1.3 to 1.5

  2. #2
    Join Date
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    Default Re: creating customer accounts

    That's triggered by a database error ... probably caused by broken addons, or something incomplete in your upgrade.

    The message is intentionally vague so as to not tip off hackers or malicious visitors about what problems might exist on your site.

    Details here: https://www.zen-cart.com/tutorials/i...hp?article=412
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: creating customer accounts

    could it also be that my site does not meet the minimal requirements?

  4. #4
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    Default Re: creating customer accounts

    [19-Mar-2012 13:48:36] PHP Fatal error: 1054:Unknown column 'COWOA_account' in 'where clause' :: select count(*) as total

    from customers

    where customers_email_address = '[email protected]'

    and COWOA_account != 1 in /home/content/s/w/o/swolff1/html/septictech/purchase/includes/classes/db/mysql/query_factory.php on line 101

    thats what i got for my error in the log ... should i create a new fresh database?

  5. #5
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    Default Re: creating customer accounts

    Your PHP files have traces of a COWOA addon in them, but your database doesn't contain the corresponding database alterations that the COWOA addon requires.

    So, either you've partially-installed a COWOA addon, or you've partially "removed" a COWOA addon. Either way, you've got half of it. You need either all-or-nothing, not "partial".
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
    Join Date
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    Default Re: creating customer accounts

    Quote Originally Posted by DrByte View Post
    Your PHP files have traces of a COWOA addon in them, but your database doesn't contain the corresponding database alterations that the COWOA addon requires.

    So, either you've partially-installed a COWOA addon, or you've partially "removed" a COWOA addon. Either way, you've got half of it. You need either all-or-nothing, not "partial".
    or FEC since I know some of the COWOA code is part of FEC..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 

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