i want to create a saels@ email for my site, but failed for some reason
hi, this is Alex from China, glad to join this forum and hope you can help me, thank you very much.
i want to create a saels@ email for my site, but failed for some reason, please take a look.
Step1 i created a email address in the cpanel: email@example.com
Step2 i set up the A and MX record in godaddy. i set it like this
i didn't change anything about it. do i need to change anything in this area?
Please check thie MX record for me, i guess i did sth wrong in this section.
Step3 i went to Configuration ----E-Mail Options and set up everything. Like this
Step4 i set up my the firstname.lastname@example.org in the outlook express like this:
Everything looks fine in my opinion, but when i tested it, probelm came.
First test: i sent a message from the "contact form" in my site, i can receive the message in the outlook, great! but when i reply the email, then check my outlook, no email received.
Second test: i used Gift Certificate/Coupons---mail Gift Certificate to a email, i received the email, great.but when i reply the email, then check my outlook, no email received.
Third test: registered a account and sent a order, yeah, received the order confirmation email. great but when i reply the email, then check my outlook, no email received.
Fourth test: i used another email (a gmail address) and write a email and then send to email@example.com from gmail address directly, then check my outlook, no email received.
Fifth test: i wrote a email in outlook and sent it to a gmail, my gmail can receive the email from firstname.lastname@example.org, great but when i sent the reply in the gmail, the outlook can not receive.
When i used another email and sent a email to my email@example.com, failed and the email was sent back and received this error code.
Name service error for name=dsflashcart.com type=MX: Host not found
Thanks for reading my long questions! if i did anything wrong in the setting steps, please tell me.
Any advice will be appreciated! thanks again!
Last edited by hufuture; 27 Mar 2012 at 05:39 PM.
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