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  1. #1
    Join Date
    Apr 2012
    Posts
    18
    Plugin Contributions
    0

    red flag Australia Post - weights

    Hi all,

    I am having trouble with the weighing system in V1.3.9b. When estimating the postage costs at Aust Post real rates the weight says 1.591kg (which is correct for this order) but when I try different addresses in different Aust Post rates areas it seems to be weighing in at a total of 5-6kg rather than around 2kg inclusive of box and packaging.

    For the life of my I cannot see why this is happening, I did change the box size in the shipping module to reflect the box we are sending.

    Need to get this right as I have had to take the website offline until I can resolve it.

    Any help appreciated

    Martyn

    BTW, the info is:

    SHIPPING MODULE:

    Australia Post
    Enable Australia post module
    True
    Dispatch Postcode
    2783
    Shipping Methods:
    Regular Parcel
    Handling Fee - regular parcel
    0
    Handling Fee - Registered post
    0
    Handling Fee - Express post
    0
    Handling Fee - Overseas post
    0
    Handling Fee - Letters
    0
    Handling Fee - Prepaid Satchels
    0
    Handling Fee - Prepaid Express Satchels
    0
    Handling Fee - ECI Documents
    0
    Handling Fee - ECI Merchandise
    0
    Handling Fee - COD
    0
    Handling Fee - Insured parcels
    0
    Hide Handling Fees
    Yes
    Default Parcel Dimensions
    30,20,10
    Parcel Weight format
    kgs
    Hide parcel rates if letter sized
    No
    Use cURL
    No
    Postage Delay (days).
    0
    Sort order of display.
    0
    Tax Class
    GST 10%


    SHIPPING/PACKAGING CONFIG

    Country of Origin Australia
    Postal Code 2783
    Enter the Maximum Package Weight you will ship 20
    Package Tare Small to Medium - added percentage:weight 0:0.65 (presuming to be 294 grams)
    Larger packages - added packaging percentage:weight 0:1.3 (presuming to be 589 grams)
    Display Number of Boxes and Weight Status 3
    Order Free Shipping 0 Weight Status 0
    Shipping Estimator Display Settings for Shopping Cart 1
    Display Order Comments on Admin Invoice 1
    Display Order Comments on Admin Packing Slip 1
    Last edited by martynbaker52; 5 Apr 2012 at 03:43 AM. Reason: Additional info

 

 

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