Australia Post - weights
I am having trouble with the weighing system in V1.3.9b. When estimating the postage costs at Aust Post real rates the weight says 1.591kg (which is correct for this order) but when I try different addresses in different Aust Post rates areas it seems to be weighing in at a total of 5-6kg rather than around 2kg inclusive of box and packaging.
For the life of my I cannot see why this is happening, I did change the box size in the shipping module to reflect the box we are sending.
Need to get this right as I have had to take the website offline until I can resolve it.
Any help appreciated
BTW, the info is:
Enable Australia post module
Handling Fee - regular parcel
Handling Fee - Registered post
Handling Fee - Express post
Handling Fee - Overseas post
Handling Fee - Letters
Handling Fee - Prepaid Satchels
Handling Fee - Prepaid Express Satchels
Handling Fee - ECI Documents
Handling Fee - ECI Merchandise
Handling Fee - COD
Handling Fee - Insured parcels
Hide Handling Fees
Default Parcel Dimensions
Parcel Weight format
Hide parcel rates if letter sized
Postage Delay (days).
Sort order of display.
Country of Origin Australia
Postal Code 2783
Enter the Maximum Package Weight you will ship 20
Package Tare Small to Medium - added percentage:weight 0:0.65 (presuming to be 294 grams)
Larger packages - added packaging percentage:weight 0:1.3 (presuming to be 589 grams)
Display Number of Boxes and Weight Status 3
Order Free Shipping 0 Weight Status 0
Shipping Estimator Display Settings for Shopping Cart 1
Display Order Comments on Admin Invoice 1
Display Order Comments on Admin Packing Slip 1
Last edited by martynbaker52; 5 Apr 2012 at 03:43 AM.
Reason: Additional info
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