Hi,
I have a customer getting a 10413 error. I've gone through the checkout process without issue. Below is the error log.
I've done quite a bit of searching, but am not making sense of this log file. Can someone point me in the right direction?
Thanks
David
Apr-03-2012 10:44:45
termEC-1
Killed the session vars as requested
=================================
Apr-03-2012 10:44:45
termEC-2
BEFORE: $this->showPaymentPage = 0
Token Data:
=================================
Apr-03-2012 10:44:45
termEC-3
AFTER: $this->showPaymentPage = 0
=================================
Apr-03-2012 10:44:45
termEC-8
$this->showPaymentPage NOT true, and NO custom page selected ... using SHIPPING as default
=================================
Apr-03-2012 10:44:45
termEC-10
Redirecting to checkout_shipping - Stack: checkout_shipping
Message: 10413 Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts.
Session Data: Array
(
[securityToken] => eb5ff0b2ab74bf2d2c89aa77e64d0b6e
[customers_host_address] => xxxx
[cartID] =>
[cart] => shoppingCart Object
(
[contents] => Array
(
[1836] => Array
(
[qty] => 1
)
)
[total] => 1550
[weight] => 1.1
[cartID] =>
[content_type] => physical
[free_shipping_item] => 0
[free_shipping_weight] => 0
[free_shipping_price] => 0
[observers] => Array
(
)
)
[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => index
[mode] => SSL
[get] => Array
(
[type] => ec
[token] => EC-81J26749T7098644K
[PayerID] => UL4UQPFC7N7VA
)
[post] => Array
(
)
)
[1] => Array
(
[page] => checkout_shipping
[mode] => SSL
[get] =>
[post] => Array
(
)
)
[2] => Array
(
[page] => checkout_payment
[mode] => SSL
[get] =>
[post] => Array
(
)
)
[3] => Array
(
[page] => checkout_confirmation
[mode] => SSL
[get] =>
[post] => Array
(
)
)
[4] => Array
(
[page] => checkout_process
[mode] => SSL
[get] =>
[post] => Array
(
)
)
)
[snapshot] => Array
(
[page] => product_info
[mode] => NONSSL
[get] => Array
(
[cPath] => 96_7_41
[products_id] => 1836
)
[post] => Array
(
)
)
[observers] => Array
(
)
)
[language] => english
[languages_id] => 1
[languages_code] => en
[check_valid] => true
[currency] => USD
[today_is] => 2012-04-03
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => xxx
[new_products_id_in_cart] => 1836
[valid_to_checkout] => 1
[cart_errors] =>
[cart_country_id] => 223
[country_info] => Array
(
[countries_name] => United States
[countries_iso_code_2] => US
[countries_iso_code_3] => USA
)
[payment] => paypalwpp
[cot_gv] => 0
[customer_id] => 1829
[customer_default_address_id] => 2219
[customer_first_name] => xx
[customer_country_id] => 223
[customer_zone_id] => 23
[sendto] => 2219
[billto] => 2219
[shipping] => Array
(
[id] => freeoptions_freeoptions
[title] => Free Shipping Options (Free Shipping)
[cost] => 0
)
[comments] =>
[messageToStack] => Array
(
[0] => Array
(
[class] => checkout_shipping
[text] => 10413 Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts.
[type] => error
)
)
)
=================================
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