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  1. #1
    Join Date
    Mar 2005
    Posts
    144
    Plugin Contributions
    0

    Default Paypal 101413 error

    Hi,

    I have a customer getting a 10413 error. I've gone through the checkout process without issue. Below is the error log.

    I've done quite a bit of searching, but am not making sense of this log file. Can someone point me in the right direction?

    Thanks
    David

    Apr-03-2012 10:44:45
    termEC-1
    Killed the session vars as requested
    =================================

    Apr-03-2012 10:44:45
    termEC-2
    BEFORE: $this->showPaymentPage = 0
    Token Data:
    =================================

    Apr-03-2012 10:44:45
    termEC-3
    AFTER: $this->showPaymentPage = 0
    =================================

    Apr-03-2012 10:44:45
    termEC-8
    $this->showPaymentPage NOT true, and NO custom page selected ... using SHIPPING as default
    =================================

    Apr-03-2012 10:44:45
    termEC-10
    Redirecting to checkout_shipping - Stack: checkout_shipping
    Message: 10413 Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts.
    Session Data: Array
    (
    [securityToken] => eb5ff0b2ab74bf2d2c89aa77e64d0b6e
    [customers_host_address] => xxxx
    [cartID] =>
    [cart] => shoppingCart Object
    (
    [contents] => Array
    (
    [1836] => Array
    (
    [qty] => 1
    )

    )

    [total] => 1550
    [weight] => 1.1
    [cartID] =>
    [content_type] => physical
    [free_shipping_item] => 0
    [free_shipping_weight] => 0
    [free_shipping_price] => 0
    [observers] => Array
    (
    )

    )

    [navigation] => navigationHistory Object
    (
    [path] => Array
    (
    [0] => Array
    (
    [page] => index
    [mode] => SSL
    [get] => Array
    (
    [type] => ec
    [token] => EC-81J26749T7098644K
    [PayerID] => UL4UQPFC7N7VA
    )

    [post] => Array
    (
    )

    )

    [1] => Array
    (
    [page] => checkout_shipping
    [mode] => SSL
    [get] =>
    [post] => Array
    (
    )

    )

    [2] => Array
    (
    [page] => checkout_payment
    [mode] => SSL
    [get] =>
    [post] => Array
    (
    )

    )

    [3] => Array
    (
    [page] => checkout_confirmation
    [mode] => SSL
    [get] =>
    [post] => Array
    (
    )

    )

    [4] => Array
    (
    [page] => checkout_process
    [mode] => SSL
    [get] =>
    [post] => Array
    (
    )

    )

    )

    [snapshot] => Array
    (
    [page] => product_info
    [mode] => NONSSL
    [get] => Array
    (
    [cPath] => 96_7_41
    [products_id] => 1836
    )

    [post] => Array
    (
    )

    )

    [observers] => Array
    (
    )

    )

    [language] => english
    [languages_id] => 1
    [languages_code] => en
    [check_valid] => true
    [currency] => USD
    [today_is] => 2012-04-03
    [updateExpirations] => 1
    [session_counter] => 1
    [customers_ip_address] => xxx
    [new_products_id_in_cart] => 1836
    [valid_to_checkout] => 1
    [cart_errors] =>
    [cart_country_id] => 223
    [country_info] => Array
    (
    [countries_name] => United States
    [countries_iso_code_2] => US
    [countries_iso_code_3] => USA
    )

    [payment] => paypalwpp
    [cot_gv] => 0
    [customer_id] => 1829
    [customer_default_address_id] => 2219
    [customer_first_name] => xx
    [customer_country_id] => 223
    [customer_zone_id] => 23
    [sendto] => 2219
    [billto] => 2219
    [shipping] => Array
    (
    [id] => freeoptions_freeoptions
    [title] => Free Shipping Options (Free Shipping)
    [cost] => 0
    )

    [comments] =>
    [messageToStack] => Array
    (
    [0] => Array
    (
    [class] => checkout_shipping
    [text] => 10413 Transaction refused because of an invalid argument. See additional error messages for details. - The totals of the cart item amounts do not match order amounts.
    [type] => error
    )

    )

    )

    =================================

  2. #2
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Paypal 101413 error

    We need lots more info about your store.
    Please click Reply below and answer all the questions in the Posting Tips section on that page.
    .

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    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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