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  1. #601
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by petergy View Post
    Hello,

    Once I change the Image - Product Listing Width or Height my IH4 does not function anymore.
    What am I doing wrong?
    Dunno.. Dunno know what you mean by "IH4 does not function anymore". Provide details (see page one of this support thread for tips on the kind of details you should be providing). Before you post, you should review the troubleshooting tips in the IH4 readme and see if the answer to your problem is there.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #602
    Join Date
    Sep 2012
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    Default Re: Image Handler 4 Support Thread

    Thank you for the reply. I did not find related answer in the readme.
    At mouse hoover I see the enlarged image coming up for every image I have in my list, but I wanted to change the defult image size from 100x80 to 150x120 in the - Configuration > Images - section so it shows a little bigger when the visitor watches it without moving the mouse on it.
    Once I try to change the dimension to even just one pixel and hoover over it, the enlarged image does not show up, IH4 no longer has function even if I hoover on an image that I left as defult 100x80.

  3. #603
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by petergy View Post
    Thank you for the reply. I did not find related answer in the readme.
    At mouse hoover I see the enlarged image coming up for every image I have in my list, but I wanted to change the defult image size from 100x80 to 150x120 in the - Configuration > Images - section so it shows a little bigger when the visitor watches it without moving the mouse on it.
    Once I try to change the dimension to even just one pixel and hoover over it, the enlarged image does not show up, IH4 no longer has function even if I hoover on an image that I left as defult 100x80.
    Please review the section in the readme that covers how the image hover feature works and specifically pay particular attention to how the image settings need to be configured for it to work..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #604
    Join Date
    Sep 2012
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    Default Re: Image Handler 4 Support Thread

    Thank you. It worked. The solution was to read it over and over again. I am new to this. The only thing I missed was the "small image width" and "small image height" did not match with the desired product listing image dimensions.
    Thanks again,
    Peter

  5. #605
    Join Date
    Oct 2010
    Location
    Glasgow, Scotland
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    Default Re: Image Handler 4 Support Thread

    Help required please.

    I am into Day 3 of trying to configure IH4. I've refrained from posting questions, but now could do with some help.

    I have resorted to a completely fresh install of ZC 1.5.1, including example categories and products.

    I have not created a custom template. Everything is out of the box.

    My GD Version (described in php info) is: "bundled (2.0.34 compatible)"

    I have read through the installation instructions and installed as described (Route 1, following "New Installation Instructions").

    Messages at top of Admin indicated successful install. I also deleted the file indicated in the last line of the messages.

    Both IH4 Admin pages look as they should:
    Admin > Catalog > Categories/Products
    Admin > Tools > Image Handler4

    I changed IH resize images to "yes".

    From the Configuration tab, I followed the instructions in the "Zooming (fancy hover effect)" section, removing all heights for the image settings, as you have, and replacing the width = 100 settings with width = 50 (so I could see a difference in image size for the hover behaviour).

    Other changes:
    Product Info - Image Width = 97 (so I can check that the change is effected in the browser)

    My problemn is that I don't see any larger images (or indeed anything happening at all) when I hover over small images in pages such as "All Products" or "New Products".

    If I click one of these small images, I get the product info page, with the 97px wide image, as expected. Click on that and I get a rather ugly default ZC popup window with a 200px wide image (where does this dimension come from?).

    Can anyone suggest what I need to do to enable my images-on-hover?

    Thanks.

  6. #606
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    Default Re: Image Handler 4 Support Thread

    Any suggestions?

  7. #607
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by k9dug View Post
    Help required please.

    I am into Day 3 of trying to configure IH4. I've refrained from posting questions, but now could do with some help.

    I have resorted to a completely fresh install of ZC 1.5.1, including example categories and products.

    I have not created a custom template. Everything is out of the box.

    My GD Version (described in php info) is: "bundled (2.0.34 compatible)"

    I have read through the installation instructions and installed as described (Route 1, following "New Installation Instructions").

    Messages at top of Admin indicated successful install. I also deleted the file indicated in the last line of the messages.

    Both IH4 Admin pages look as they should:
    Admin > Catalog > Categories/Products
    Admin > Tools > Image Handler4

    I changed IH resize images to "yes".

    From the Configuration tab, I followed the instructions in the "Zooming (fancy hover effect)" section, removing all heights for the image settings, as you have, and replacing the width = 100 settings with width = 50 (so I could see a difference in image size for the hover behaviour).

    Other changes:
    Product Info - Image Width = 97 (so I can check that the change is effected in the browser)

    My problemn is that I don't see any larger images (or indeed anything happening at all) when I hover over small images in pages such as "All Products" or "New Products".

    If I click one of these small images, I get the product info page, with the 97px wide image, as expected. Click on that and I get a rather ugly default ZC popup window with a 200px wide image (where does this dimension come from?).

    Can anyone suggest what I need to do to enable my images-on-hover?

    Thanks.
    Quote Originally Posted by k9dug View Post
    Any suggestions?
    Nope because NONE of us can see your site, and you haven't posted the full results from your image settings.. I won't begin to just lob random guesses at a problem..

    So here's what I do suggest.. I am reposting what I just recently posted for someone asking a similar question.. I'm also including the response from the SAME community member (who's posts appear just above your first post) of what he realized he missed in setting up the image hover..

    Usually when someone says they have followed the instructions in the readme and the hover doesn't work, it can be traced back to one setting they did not update.. ALL of the settings laid out in the readme must be updated or the image hover will not work on ANY page.. If after re-checking EVERYTHING, the hover doesn't work, then you will need to post your image settings and a link to your page.. Otherwise it will be nearly impossible to figure out what is going on..

    Also with regards to WHERE the image dimensions come from I do lay that all out in the readme document with pictures to help understand what images go where and what image settings drive them.. Also this module does NOTHING to modify the default large image popup window on the product info page.. If you do not like the popup, check out one of the many lightbox options available..

    Quote Originally Posted by DivaVocals View Post
    Please review the section in the readme that covers how the image hover feature works and specifically pay particular attention to how the image settings need to be configured for it to work..
    Quote Originally Posted by petergy View Post
    Thank you. It worked. The solution was to read it over and over again. I am new to this. The only thing I missed was the "small image width" and "small image height" did not match with the desired product listing image dimensions.
    Thanks again,
    Peter
    Last edited by DivaVocals; 15 Apr 2013 at 07:17 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #608
    Join Date
    Dec 2010
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    Default Re: Image Handler 4 Support Thread

    I have a quick and hopefully easy question. Installed IH4 on 1.50 and for some reason when the person who owns the store tries to add a second image for her item, it pulls another image from another product. She has to go in and completely delete the item and do it over. Anyone else having this issue? If not would anyone perhaps have a solution?

    This was a fresh install both 1.50 and image handler. Never ran into this issue before so not sure how to fix it.

  9. #609
    Join Date
    Jan 2007
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by kentuckygurl View Post
    I have a quick and hopefully easy question. Installed IH4 on 1.50 and for some reason when the person who owns the store tries to add a second image for her item, it pulls another image from another product. She has to go in and completely delete the item and do it over. Anyone else having this issue? If not would anyone perhaps have a solution?

    This was a fresh install both 1.50 and image handler. Never ran into this issue before so not sure how to fix it.
    It's NOT Image Handler, and in the readme document we have a troubleshooting section with a link to the FAQ that DOES cover this question.. Please review that FAQ and see if that helps you get to the bottom of the issue..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  10. #610
    Join Date
    Oct 2007
    Posts
    4
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    Default Re: Image Handler 4 Support Thread (BEFORE YOU POST A SUPPORT QUESTION HERE)

    I used image handler and i do have an issue with some pop up image they don't always shows here an example:
    http://www.ses-mtl.com/shop/index.ph...oducts_id=1845
    And another one created the same way same date?
    http://www.ses-mtl.com/shop/index.ph...oducts_id=1850
    I have lately reload my site from a backup (with fresh files that doesnt affect any of image handler) after get hacked by a malware pirate...

    Since that day when i add a product some of them pop up image works and also mouse over is related cause it use the same picture

    Any idea i Check trough image folder they are there but not with image handler

    Thank you :)

 

 

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