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I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
My suggestion to both is to check your image settings and make sure they follow the recommendations as per the readme document.. If this doesn't work you will probably want to roll back your install and start over being VERY careful to make sure you've installed this correctly..
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I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
I am using ZC V1.5. After using Image Handler for over a year, I am suddenly getting
Image Handler4
No Image Handler information found.
Image Manager
Admin Tools
Preview
About/Help
Uninstall Image Handler. (Please backup your site and database first)
Clear image cache
Scan for old IH 0.x and 1.x original images
I cleared the cache, but still get the same as the above.
All of the previously loaded images still work as they should.
Do I have to uninstall IH4, and reinstall? If so, do I have to upload all of the images again?
Further information:
When I first open Image Handler, the above appears.
If I click on Image Manager, the first category appears as per normal. This category is working.
If I try to go to another category, the screen appears as in my OP.
My Site
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Just to let you know that the uninstall and install went like a dream and all is now well again in my shop. I also took the opportunity to install the latest version.
Thanks again for the great contribution.
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