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  1. #1161
    Join Date
    Jan 2007
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    Default Re: Image Handler 4 Support Thread

    The issue is unique to your store.. I would say that you need to check your admin configure.php file.. I believe that's where the missing "/" originates..
    Quote Originally Posted by g2ktcf View Post
    ZC 1.5.1
    Downloaded IH 4.3.2 (in fact I just did it again just to be sure)
    Other Addons
    - CSS/JS Loader
    - FEC
    - Colorbox
    - Used the straight forward install method from what I can tell

    The install is failing. I tested this on a standalone localhost and had ZERO issues. It was so automatic that it was silly. This time no joy. I have verified that the file below actually exists in the proper place...but there is clearly a "/" missing when the autoinstaller is looking for the files. This happens with EVERY file not just the one below.

    Code:
    Warning Missing or unreadable file:/home5/radianv2/public_html/radiant_holidays/adminincludes/languages/english/extra_definitions/bmz_image_handler.php
    I typed over the actual admin name btw.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #1162
    Join Date
    Feb 2011
    Location
    Lumberton, TX
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    Default Re: Image Handler 4 Support Thread

    I considered that..but given that this is a live working store for several years, I would think that my configure files would be correct. Is that assumption wrong?

  3. #1163
    Join Date
    Jul 2012
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by g2ktcf View Post
    I considered that..but given that this is a live working store for several years, I would think that my configure files would be correct. Is that assumption wrong?
    Correct and functional are two different things.

    Although this is way more likely to be a personal store issue as pointed out than a plugin issue, somewhere (maybe a new thread?) Would recommend posting your admin configure.php without including database credentials and if included any specific admin path information (FS files, WS files that specifically call out your admin directory.) Posted within tags where the word code is like CODE
    Last edited by mc12345678; 25 Aug 2014 at 11:28 PM.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  4. #1164
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by g2ktcf View Post
    I considered that..but given that this is a live working store for several years, I would think that my configure files would be correct. Is that assumption wrong?
    Wrong..

    The issue is unique to YOUR store.. (otherwise others would be posting that they had the SAME issue and you would have found the SAME issue in your local Zen Cart installation..) SMACKS of an issue in the configure.php file with a missing "/" (which is where IH4 would get the filepath info from)

    Quote Originally Posted by mc12345678 View Post
    Correct and functional are two different things.

    Although this is way more likely to be a personal store issue as pointed out than a plugin issue, somewhere (maybe a new thread?) Would recommend posting your admin configure.php without including database credentials and if included any specific admin path information (FS files, WS files that specifically call out your admin directory.) Posted within tags where the word code is like CODE
    Nods in agreement...
    Last edited by DivaVocals; 25 Aug 2014 at 11:38 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #1165
    Join Date
    Feb 2011
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    Default Re: Image Handler 4 Support Thread

    Thanks for the input folks. Given that this is the fix, I wanted to post the findings just in case someone has a similar issue.

    I went back and compared the configure.php files from my local test server and my live server and found an interesting thing. When I upgraded from 1.3.9 -> 1.5.1, I saved the configure.php file from v1.3.9 and overwrote the new one from the base v1.5.1 installer. Sure enough, the header at the top of my live store said

    Code:
    @package Configuration Settings circa 1.3.9
    and the one from my local host had
    Code:
    @package Configuration Settings circa 1.5.1
    So I began to look at the differences in the two files. v1.5.1 has the following for defining DIR_WS_ items (no need to sanitize the admin as its not really listed)

    Code:
      $t1 = parse_url(HTTP_SERVER);$p1 = $t1['path'];$t2 = parse_url(HTTPS_SERVER);$p2 = $t2['path'];
    
      define('DIR_WS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p1) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) . '/');
      define('DIR_WS_CATALOG', '/radiant_holidays/');
      define('DIR_WS_HTTPS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p2) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) . '/');
      define('DIR_WS_HTTPS_CATALOG', '/radiant_holidays/');
    and v1.3.9 had the following (with the admin sanitized)

    Code:
      define('DIR_WS_ADMIN', '/radiant_holidays/admin/');
      define('DIR_WS_CATALOG', '/radiant_holidays/');
      define('DIR_WS_HTTPS_ADMIN', '/radiant_holidays/admin/');
      define('DIR_WS_HTTPS_CATALOG', '/radiant_holidays/');
    Once I updated the configure.php file, I got no warnings and no notices about overwrites but IH4 is working just fine now.

  6. #1166
    Join Date
    Apr 2010
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    Albuquerque, NM
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    Default Re: Image Handler v4.3.3

    Hi, I'd appreciate any ideas. I just installed Image Handler 4 on my test site Zen Cart v.1.5.3. Before installing, product images in the product listing were showing up, after installing the image doesn't show up, but if you click on the broken image link the popup shows the image (using Zen Magnific). Also, all the smaller images throughout the site show, just not on the actual product listing. I right clicked on the broken image to open it in a new tab, and I got a 403 Permission Denied error: You do not have permission for this request /new_store/images/medium/alchemy/P564_MED.jpg. Any idea what's happening here?

    Here's my site if you need to view it, it's on a test server and I don't want the url to be indexed, so will put spaces: blackorchidalternativefashion.com/ new_store

  7. #1167
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    Default Re: Image Handler v4.3.3

    Quote Originally Posted by BlackOrchidCouture View Post
    Hi, I'd appreciate any ideas. I just installed Image Handler 4 on my test site Zen Cart v.1.5.3. Before installing, product images in the product listing were showing up, after installing the image doesn't show up, but if you click on the broken image link the popup shows the image (using Zen Magnific). Also, all the smaller images throughout the site show, just not on the actual product listing. I right clicked on the broken image to open it in a new tab, and I got a 403 Permission Denied error: You do not have permission for this request /new_store/images/medium/alchemy/P564_MED.jpg. Any idea what's happening here?

    Here's my site if you need to view it, it's on a test server and I don't want the url to be indexed, so will put spaces: blackorchidalternativefashion.com/ new_store
    Dunno since we cannot see the site.. Sounds like you've failed to merge the common files that Zen Magnific and Image Handler have in common thereby wiping out the Zen Magnific code.. suggest going to the Zen Magnific support thread for assistance on using Zen Magnific and Image Handler together..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #1168
    Join Date
    Apr 2010
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    Default Re: Image Handler v4.3.3

    Aha, simple fix, found in the instructions (doh!)! Under admin/configuration/images I just had to change "Image - Use Proportional Images on Products and Categories" from a 0 to a 1. The images are now showing in my product listings!

  9. #1169
    Join Date
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    Default Re: Image Handler v4.3.3

    If you don't use the default popup for a product's main large image then you should add the following code to the file "includes\modules\IH_INSTALL\main_product_image.php" at the end of file:

    Code:
    if (function_exists('handle_image')) {
    	$newimg = handle_image($products_image_large, addslashes($products_name), LARGE_IMAGE_WIDTH, LARGE_IMAGE_HEIGHT, '');
    	list($src, $alt, $width, $height, $parameters) = $newimg;
    	$products_image_large = zen_output_string($src);
    }
    With this code (from IH's additional_images.php) ZenCart will obtain the correct IH image name and not the default name.

  10. #1170
    Join Date
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    Default Re: Image Handler v4.3.3

    Quote Originally Posted by TripleHeinz View Post
    If you don't use the default popup for a product's main large image then you should add the following code to the file "includes\modules\IH_INSTALL\main_product_image.php" at the end of file:

    Code:
    if (function_exists('handle_image')) {
        $newimg = handle_image($products_image_large, addslashes($products_name), LARGE_IMAGE_WIDTH, LARGE_IMAGE_HEIGHT, '');
        list($src, $alt, $width, $height, $parameters) = $newimg;
        $products_image_large = zen_output_string($src);
    }
    With this code (from IH's additional_images.php) ZenCart will obtain the correct IH image name and not the default name.
    Not sure I understand the issue the solution is meant to resolve.. Can you give a little more context/detail???
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 

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