Image Handler 4 (for v1.5.x) Support Thread

[msbfrnj]

Hi Good News! (I think) After doing a fresh install of Image Handler, 4.0 - I was able to login to my admin. Previously after the install, I couldn't log in and there was just a blank page. But one thing.... I didn't get a message at the top of the screen confirming a successful install. Nor when going to Admin > Config> Images....there was no listing of any IH4 image to resize.... Any suggestions would be greatly appreciated....

[msbfrnj]

Hi... I am finally able to login after a fresh install of Image Handler 4.0. Great news! Except I didn't see a message of a successful install at the top of my admin page and when I went to Admin - Config - Images - there was no option to reset IH4 images. Any ideas what I should do. Thanks for your continued help and patience.

Brenda

[BlackOrchidCouture]

I have a few different questions, I'm using Image Handler 4 on a v1.5.3 site. I'd appreciate any help!

First, I'm using Zen Magnific for my product images, but I notice that with Image Handler installed, the Zen Magnific pop up only works with the first image, it doesn't have arrows for the additional images as it should. I have the Gallery Mode set to true, which is supposed to include all the images. So the main image uses, Zen Magnific, and the additional images use a different kind of pop up, or if I hover over the images they have a hover effect. The main image doesn't have a hover effect either with Zen Magnific turned on or off. Is there a way to make these two addons work together so that the image viewing is consistent? Here is an example product: http://www.blackorchidcouture.com/st...oducts_id=2818

Next question: is there a way to add one image to all the products all at once instead of having to do it one by one? For instance, for the footwear, I want to add a size chart to all the products in that category. Do I have to add this pic individually to each product?

Last question: I did try adding the size chart image to a few of the shoes through Image Handler, and while the image shows up just fine in the admin area, when I look at the product, the image isn't included there in the additional images. The image is a .gif while the shoe images are .jpg, don't know if that makes a difference or not. I do notice that the image is renamed correctly, for instance if the image is named black-shoe, it renames it black-shoe_1, but .gif instead of .jpg. Could this be the problem?

Thanks!

[msbfrnj]

Hi, I'm very sorry for the duplicate entries. I didn't see my post after some time and thought somehow I hadn't saved it. So I kept reposting....I tried to delete them but couldn't figure out how. Again sorry, I know this is against the rules. Hope I can still get my question answered.

Thanks
Brenda

[BlackOrchidCouture]

Brenda, I didn't see anything saying it successfully installed either, but it still did. IH options don't come up in their own place in admin/configuration, it's under the regular admin/configuration/images, it's added on to there. Is this what you are wondering?

[BlackOrchidCouture]

Oh never mind, I see that you know that it's under configuration/images. Did you scroll all the way down? There should be a list of new options with IH in front of them....

[msbfrnj]

Hi Black Orchid.... Thanks, I did scroll all the way down, but to no avail. No IH image option listed....
Something must be missing in my install....

Brenda

[mc12345678]

Hi Black Orchid.... Thanks, I did scroll all the way down, but to no avail. No IH image option listed....
Something must be missing in my install....

Brenda

So, as you may recall from earlier about following the directions... If you re not already logged into the admin panel when the actual install file is placed onto the server, then the success/error message(s) will not appear when the next click is made within the admin area which is when the "install" automagically happens. Now if not mistaken this was an upgrade that was performed to the system, so perhaps you were not awaare that errorlogs have moved from the cache directory to the logs directory of the store beginning in ZC 1.5.1. There may be errors listed there relevant to the issue. It may also be necessary to remove IH4 and reinstall (I know again) this time being in a position to observe the notifications (logged in). If the message(s) received indicate a successful install; however, there is no change to the system, it is possible that whatever special instructions exist in the documentaation needs to be performed (I thought it required manually performing the applicable SQL/PHP action(s) in the file but I haven't personally run into that issue yet. Otherwise it may likely and unfortunately be some specific issue not associated with IH4 that should be addressed in it's own thread. "On it's own" iH4 and it's install is rather straight forward, well, actually the install of iH4 is not complicated under a majority of conditions, it's some cases of making it all work together that can be an issue, but that is for other threads

[DonRichardsonNH]

Hi All,
I have a store that has Image Handler 4 and this has been working just fine for years now. I added Easy Populate 1.5 and while working on updating products I made some mistakes in one of my updates. I then did a silly thing to fix this.

1. I Downloaded a CSV to remove all products.
2. I uploaded a new CSV that corrected ALL products.

The products are all there now, but none of my images are showing up. Not sure if this is an Image Handler 4 issue, but I know that this plug-in controls the display of images on the store. I may have confused Image Handler 4 in some way by doing what I did.

Now, all of the images are on the site in the images directory, but they will not display unless I upload the image through a product update from the admin panel.

Well, I have thousands of products and really do not want to manually update each product image, as this will take too much time. Is there any wisdom out there that understands what I may have done, and a quick or automated was to rectify this and get all of my images to show in the store?

THANKS In Advance.

[DivaVocals]

Hi All,
I have a store that has Image Handler 4 and this has been working just fine for years now. I added Easy Populate 1.5 and while working on updating products I made some mistakes in one of my updates. I then did a silly thing to fix this.

1. I Downloaded a CSV to remove all products.
2. I uploaded a new CSV that corrected ALL products.

The products are all there now, but none of my images are showing up. Not sure if this is an Image Handler 4 issue, but I know that this plug-in controls the display of images on the store. I may have confused Image Handler 4 in some way by doing what I did.

Now, all of the images are on the site in the images directory, but they will not display unless I upload the image through a product update from the admin panel.

Well, I have thousands of products and really do not want to manually update each product image, as this will take too much time. Is there any wisdom out there that understands what I may have done, and a quick or automated was to rectify this and get all of my images to show in the store?

THANKS In Advance.

I think this is a question you need to ask in the Easy Populate support thread.. unless you physically removed the images then IH4 will pick them up.. My guess is that you need to do something with the upload file to say WHERE the image is located.. THAT is an Easy Populate question and needs to be answered on the Easy Populate support thread..