Originally Posted by
DrByte
sammirah,
Lest you flame me for "ripping you a new one", I must challenge your statements here.
If you indeed "followed the instructions to the letter", then your "entire store" would not be "lost" because your live store would still be operating just fine on the old version while you staged your upgrade in another space. And then there wouldn't be all this panic, nor finger-pointing, nor blame-throwing, etc.
It's for this very reason that all the upgrade instructions tell you to do your upgrade in a TEST space first, BEFORE touching your live store, because sometimes things go awry for unexpected and sometimes unexplainable reasons.
There's no need to encounter more than a few minutes of down-time on your live store once your upgrade is ready to go ... but that's only if you follow the steps as given.
So, again, I'm not trying to "rip you a new one" as you so eloquently put it. I'm trying to show you where you went wrong and encourage you to follow the prescribed process in order to get the desired correct end result.
Next Steps: do a complete restore from backups. Then your live store will be working.
Then follow the instructions and set up a test area where you can stage your upgrade. Once that's all tested and ready to go, you can move the files to the live store and upgrade the live store's database and enjoy the new version.
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