After trying over the phone to walk my dad through a test order on the website I'm building for his business, I realized he must be seeing something very different from what I was seeing. I got him to send me some screenshots (though two are missing--he says he will send them soon, and I'll add them the the page I made). I made a page of side-by-side screenshots of what I see and what he sees:
http://huckproducts.net/screenshots.html

What I see is the same in Chrome, Firefox, and IE on my computer (Windows Vista), my work computer (Windows 7) and my son's computer (Vista)... My dad is using IE, but we checked and it's the same verson with the same settings that I have. I'm still waiting to hear back what version of Windows he is running. Anyway, what it looks like to me is that his browser just isn't displaying the stylesheet *at all*... don't you think that's what it looks like? What would cause that? Does anyone know what is going on? How likely is it that other people are seeing the same craptacular looking pages that he's seeing? Is this a major IE thing?

He tried opening it in Chrome, but he was on a different computer at the time, and he saw what I see... I need to find out from him if A) his first computer shows it correctly in Chrome and B) his second computer shows it messed up in IE... I will post when he answers those questions. Anyway, take a look at the screenshots and see if you have any ideas, pleeeeease?

Also, on the page where he's entering his shipping/billing addresses there is an extra field between State/Province and Post/Zip Code that isn't labeled--what the heck is that? And why is the phone number text box so tiny for Shipping address? (Important note: FEAC is installed.)