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  1. #1
    Join Date
    May 2009
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    Default Do I need to upgrade?

    My website suddenly started to loop when someone tries to log in. It wont show prices anymore, just loops back to log in page. I contacted my host and they said that it was because they changed the shared ssl cert and that I needed to upgrade my site to fix this problem..
    I am a wholesale site and don't take payments on my site - I take orders and send invoices so security is not a major issue. The site is used to keep my customers up to date with changing stock lines and prices. They need to log on as a confirmed business to protect the wholesale prices.
    I am not looking forward to spending the time and stress (for me) to go through an upgrade if not necessary!!
    How much is it normally to pay someone to upgrade? It would depend on the site but just a general idea???
    my site is here
    Do you think the ssl cert is the problem and that an upgrade would fix it?

  2. #2
    Join Date
    Jan 2007
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    Australia
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    Default Re: Do I need to upgrade?

    Quote Originally Posted by christinefred View Post
    I contacted my host and they said that it was because they changed the shared ssl cert and that I needed to upgrade my site to fix this problem..
    Your host is feeding you BS.

    However, if you are running Zencart V1.3.8 you DO need to upgrade ASAP because you are just minutes aways from being hacked (if you haven't been already).

    Quote Originally Posted by christinefred View Post
    I am not looking forward to spending the time and stress (for me) to go through an upgrade if not necessary!!
    We see comments like this all the time, but seriously, if you are running V1.3.8 then you *must* upgrade ASAP.

    If you upgrade before you get hacked even inexperienced should manage it within an hour or two (tops). If you leave it until after you've been hacked, expect to triple the time it takes.
    Cleaning up after a hack is a very time consuming process.
    Quote Originally Posted by christinefred View Post
    How much is it normally to pay someone to upgrade? It would depend on the site but just a general idea???
    How long is a piece of string? There really isn't a answer to this. A person with a lot of experience and relatively non modified site could probably to it in as little as 15minutes, but they could charge over $100p/h (or part of). On the other hand a person with less experience may end up taking 4 hours for the same job.. Some of these will also attempt to charge $100ph, but others will acknowledge their lack of experience and work for as little as $5-$10ph.

    Quote Originally Posted by christinefred View Post
    Do you think the ssl cert is the problem
    If you disable SSL andf all works fine, then yes, SSL will be the issue
    Quote Originally Posted by christinefred View Post
    and that an upgrade would fix it?
    No, an upgrade will not fix your SSL problems, but you still need to upgrade.

    Cheers
    Rod

  3. #3
    Join Date
    Nov 2006
    Location
    Dartmouth, NS Canada
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    Default Re: Do I need to upgrade?

    Judging from your description of your site and business model, you don't need SSL at all, so turn it off and your problem may go away. (If it doesn't, you can judge your host accordingly.)

    And yes, you must upgrade.

    Professional assistance should cost no more than $100 for such an upgrade, and probably less, but it depends on your mods and template and such.

    Rob

  4. #4
    Join Date
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    Default Re: Do I need to upgrade?

    Thank you all for your input. I turned off the ssl and the site is working again.... I will attempt to upgrade to 1.3.9.h as suggested - in my spare time (hahahahah) Prob quicker than trying to find someone to do it for me.

  5. #5
    Join Date
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    Australia
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    Default Re: Do I need to upgrade?

    Quote Originally Posted by christinefred View Post
    Thank you all for your input. I turned off the ssl and the site is working again.... I will attempt to upgrade to 1.3.9.h as suggested - in my spare time (hahahahah) Prob quicker than trying to find someone to do it for me.
    Do yourself a favour and MAKE THE TIME. NOW!

    It really saddens me at the number of people that don't take this advice. My earlier comments didn't mean to imply that you MAY be hacked, or that you COULD be hacked by running V1.38, I meant pretty much exactly what I stated, you WILL be hacked.

    I simply cannot stress this enough.

    Don't go thinking that just because you've been ok with V1.38 for the last few years that another few days (or weeks) isn't going to hurt. This is a fatal mistake, *especially* since you posted the URL to your store in your first posting.

    Even as I'm typing this, the location of your store and the fact that it is running ZenCart V1.38 can be found with a simple Google search by any would be hacker with 30 seconds to spare. It will take about another 30 seconds and they'll have total control of your store.

    In other words, you are *literally* less than 1 minute from losing everything.

    If *I* were you, I'd already have the store in lockdown mode via use of .htaccess password protection for your entire site.

    Cheers
    Rod

  6. #6
    Join Date
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    Default Re: Do I need to upgrade?

    Thanks but hackers cant get to it now - I broke it trying to upgrade.......should have paid someone. %^#&#%^%*#*&......cry......

 

 

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