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  1. #1
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    Default Products not getting added to shopping cart?

    I'm trying to finish a website; we're using version 1.5.0, template is Aberdeen Neutral. I haven't modified the product page template itself (except for the header and slider images), but used some different settings in the layout. I've added a few products, and attributes; still working on getting those situated.

    The problem is that I went to test adding a product to the shopping cart and it doesn't get added. It comes up with a page listing all the products and says "Your Shopping Cart is Empty". The breadcrumbs indicate that clicking "Add to Cart" is taking you to the "Shopping Cart" page, but it's not actually getting added to the cart.

    I've looked at the product page templates, and re downloaded the original template so I made sure I had the right code for the page display, I added a new product with no attributes (wondering if the attributes were the problem) and searched these forums but I can't seem to find the problem.

    The site is here: www.painfulspankingpaddles.com/index.php (it's hiding behind an index.html until it's ready) (**warning, this is a niche adult site).

    It's on a subdomain, so that might be part of the problem, but everything else seems to work fine, so I'm not sure why it would mess up now.

    Unfortunately, I can make small modifications to other people's code, but I mostly have no idea what I'm doing in php. So it's quite possible I screwed up something small and stupid. If anyone has an idea, that would be great.

    Thanks!!!

  2. #2
    Join Date
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    Default Re: Products not getting added to shopping cart?

    Take a second and change the site over to the classic template and see if the problem still exists ..

    admin panel/ tools/ template selection/ change to classic and then test ..
    Mark
    Hare Do - Does the rabbit beat Zen "never".
    Zen Cart 1.5.1 Update Release Need help Purchase the Book

  3. #3
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    Default Re: Products not getting added to shopping cart?

    Still doing the same thing with the classic template.

  4. #4
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    Default Re: Products not getting added to shopping cart?

    It is also not letting me register a test customer; when I input a name address etc it does a similar thing, refreshing the Register page and not actually adding a customer registration (it does not show in the backend, and if I try to log in with the email address and password it says it is incorrect). So I'm wondering if these two issues are related.

  5. #5
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    Default Re: Products not getting added to shopping cart?

    I logged into the hosting account and looked at the error log, of which there were three; two of which were me attempting to find the error logs, and one that was:
    [Mon Apr 23 07:25:12 2012] [error] [client 216.145.17.190] File does not exist: /home/eslynne/public_html/epwink.info/robots.txt
    which I don't think is related at all. So it's not generating any errors, it's just not saving things in the database for the shopping cart or for customer registration.

  6. #6
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    Default Re: Products not getting added to shopping cart?

    You have hacked a core file while manuliplating your site ...
    Mark
    Hare Do - Does the rabbit beat Zen "never".
    Zen Cart 1.5.1 Update Release Need help Purchase the Book

  7. #7
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    Default Re: Products not getting added to shopping cart?

    Really? Any idea which one??

  8. #8
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    Default Re: Products not getting added to shopping cart?

    I'm just redoing the whole cart ...

  9. #9
    Join Date
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    Default Re: Products not getting added to shopping cart?

    JUst remember to use Winmerge to munge the core files with the Template you are using ...

    And since you are using a customized template, and if you choose to edit a core file you need to do this:
    Mark
    Hare Do - Does the rabbit beat Zen "never".
    Zen Cart 1.5.1 Update Release Need help Purchase the Book

 

 

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