Registered users can't check out-- checkout_shipping loops back to shopping cart
Yes, v1.38a (contractors, get in touch! I need help!)
Just as I mentioned-- new users can go through and place an order without a hitch; registered users get stuck in a loop between checkout_shipping and shopping cart. In the url, you can see the url go from checkout_shipping to checkout_payment, but instead of loading the page, it then goes back to shopping cart.
Very Important Disclaimer: the client tried to auto-upgrade, dumbly, the other day, then immediately called me when all hell broke loose. I called our hosting provider and reverted to a recent backup. I've had this problem since.
The site is ageing and I don't have time or skills to upgrade, though the client is finally willing to pay for it (losing sales on this one). In the meantime, though, I need to get this resolved. I've tested UPS XML and SEO modules (disabled them, no change, re-enabled, no change) and checked out tables in the db which look like they always have. SSL looks fine. Any immediate tips or places to look would be helpful.
By bird831 in forum Managing Customers and Orders
Last Post: 16 Nov 2012, 05:21 AM
By hookahhappiness in forum PayPal Website Payments Pro support
Last Post: 3 Oct 2010, 07:47 PM
By mkyle in forum Addon Payment Modules
Last Post: 22 Dec 2008, 03:45 PM
By Stack A Brown in forum General Questions
Last Post: 6 Apr 2007, 06:41 PM
By dblcommas in forum Templates, Stylesheets, Page Layout
Last Post: 14 Jun 2006, 06:44 PM
Content and Graphics Copyright (c) 2003 - 2016 Zen Ventures, LLC - all rights reserved
Zen Cart® is a Registered Trademark of Zen Ventures, LLC