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  1. #1

    Default Some category pages do not show products

    Hi great community,

    I want to share an issue that we are trying to troubleshoot during the last week without success. Hopefully someone can help us out.

    Domain name is okidoqui.com. We have many modules installed including multisite, permission manager, Simple SEO, and many more. We also have SSL certificate installed.

    The problem is that some category pages are showing all products and some do not. For instance:

    http://okidoqui.com/accessories-cabl...sory-c-585_590 is working
    http://okidoqui.com/accessories-and-...ips-c-585_1390 is not working (0 products, which is not true)

    Also we see products under such category in the admin store (one of this product is http://okidoqui.com/-c-0/netshelter-...g-set-p-730479).

    We checked very well the multisite module configuration and they are well set up. Please let us know which files or part of files you may need us to post for understanding what the problem is.

    All best,

  2. #2
    Join Date
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    Default Re: Some category pages do not show products

    And if you turn off the SEO/re-writes?
    Linda McGrath
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  3. #3

    Default Re: Some category pages do not show products

    Same problem.

  4. #4
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    Default Re: Some category pages do not show products

    Could you turn the SEO/rewrites OFF so we can test what is happening on your site?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  5. #5

    Default Re: Some category pages do not show products

    We have products posted on many portals. It is now off. I will leave it off for next 45 minutes. Waiting for your reply.

  6. #6

    Default Re: Some category pages do not show products

    I leave it off for other two hours. Sorry for the limitation but we lose many visitors.

    Thanks

  7. #7
    Join Date
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    Default Re: Some category pages do not show products

    Do you have both Products and Categories in categories_id 1390 ... or is this an empty Category?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  8. #8

    Default Re: Some category pages do not show products

    Quote Originally Posted by Ajeh View Post
    Do you have both Products and Categories in categories_id 1390 ... or is this an empty Category?
    Thanks for your help.

    If I well understood the question, no, the category 1390, which is http://okidoqui.com/index.php?main_p...cPath=585_1390, has only products.

    The products are not showing up while they do exist. For instance, this product http://okidoqui.com/index.php?main_p...ucts_id=676249
    belongs to category page http://okidoqui.com/index.php?main_p...cPath=585_1390 but his category doesn't show up products.

    There are 29 more products active in the store admin but they do not show up.

  9. #9

    Default Re: Some category pages do not show products

    i activated the SEO module. Please let me know the time that you may take a look at the issue and I will deactivate again.

    Thanks

  10. #10
    Join Date
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    Default Re: Some category pages do not show products

    Check that Product by looking at it in your Admin and click on C for Copy and Click on Multiple Category Link Manager ...

    What does it say its master_categories_is? There should be a yellow dot on it ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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