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  1. #1
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    Sep 2012
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    Default Shipping to united states from canada The shipping rate cannot be determined at this

    hi i am from on canada. i am having trouble setting up zone rates for US customers, i want the us shipping to be the same in every state. heres my config whats wrong

    Zone Based Rates

    Enable Zones Method
    True

    Calculation Method
    Weight

    Tax Class
    --none--

    Tax Basis
    Shipping

    Sort Order
    0

    Skip Countries, use a comma separated list of the two character ISO country codes


    Zone 1 Countries
    CA

    Zone 1 Shipping Table
    3:4,10:7,15:9,25:12

    Zone 1 Handling Fee
    0

    Zone 2 Countries
    AT,BE,GB,FR,DE,GL,IS,IE,IT,NO,NL,DK,PL,ES,SE,CH,FI,PT,IL,GR 4: JP,AU,NZ,SG

    Zone 2 Shipping Table
    3:11.50,7:18.5,15:23.00,22:29.99

    Zone 2 Handling Fee
    0

    Zone 3 Countries
    TW,CN,HK

    Zone 3 Shipping Table
    3:19.50,7:25.5,15:30,22:35

    Zone 3 Handling Fee
    0

    Zone 4 Countries
    US

    Zone 4 Shipping Table
    3:11.50,7:18.5,15:23.00,22:29.99

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    Default Re: Shipping to united states from canada The shipping rate cannot be determined at t

    You have set:
    AT,BE,GB,FR,DE,GL,IS,IE,IT,NO,NL,DK,PL,ES,SE,CH,FI,PT,IL,GR 4: JP,AU,NZ,SG
    That needs to be:
    AT,BE,GB,FR,DE,GL,IS,IE,IT,NO,NL,DK,PL,ES,SE,CH,FI,PT,IL,GR,JP,AU,NZ,SG
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
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    Default Re: Shipping to united states from canada The shipping rate cannot be determined at t

    Quote Originally Posted by Ajeh View Post
    You have set:


    That needs to be:
    thanks but didnt solve the problem

    anyone have any idea???

  4. #4
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    Default Re: Shipping to united states from canada The shipping rate cannot be determined at t

    please help!! deadline soon and i cant get shipping to US... every other country works!

    here is my new config

    still doesnt work


    Zone Based Rates

    Enable Zones Method
    True

    Calculation Method
    Weight

    Tax Class
    --none--

    Tax Basis
    Shipping

    Sort Order
    0

    Skip Countries, use a comma separated list of the two character ISO country codes


    Zone 1 Countries
    CA

    Zone 1 Shipping Table
    3:4,10:7,15:9,25:12

    Zone 1 Handling Fee
    0

    Zone 2 Countries
    AT,BE,GB,FR,DE,GL,IS,IE,IT,NO,NL,DK,PL,ES,SE,CH,FI,PT,IL,GR,JP,AU,NZ,SG

    Zone 2 Shipping Table
    3:13.50,7:18.5,15:23.00,22:29.99

    Zone 2 Handling Fee
    0

    Zone 3 Countries
    US

    Zone 3 Shipping Table
    3:11.50,7:14.50,15:19.50,24:26.50

    Zone 3 Handling Fee
    0

    Zone 4 Countries
    TW,CN,HK

    Zone 4 Shipping Table
    3:19.50,7:25.5,15:30,22:35


    when shipping to this address
    or any in the states i get a error on step 1 of checkout - The shipping rate cannot be determined at this time

    11 Tennessee St
    Redlands, 92373
    CA, United States

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Shipping to united states from canada The shipping rate cannot be determined at t

    What version of Zen Cart are you using?

    What isn't working on this?

    I am getting the same shipping for the US, regardless of the State ...

    What are your settings in the Configuration ... Shipping/Packaging ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  6. #6
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    Default Re: Shipping to united states from canada The shipping rate cannot be determined at t

    figured it out.. i just put US,USA and it looked like it worked

  7. #7
    Join Date
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    Location
    Ohio
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    Default Re: Shipping to united states from canada The shipping rate cannot be determined at t

    You should not need to use USA ... if you do, then it sounds like you have changed things on the 2 character ISO code as Zone Rates zones runs of of the 2 character ISO codes not the 3 character ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  8. #8
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    Default Re: Shipping to united states from canada The shipping rate cannot be determined at t

    Quote Originally Posted by Ajeh View Post
    You should not need to use USA ... if you do, then it sounds like you have changed things on the 2 character ISO code as Zone Rates zones runs of of the 2 character ISO codes not the 3 character ...
    it seems like if its under a certain weight it will work... if its over a certain weight it wont work... hmmm

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Shipping to united states from canada The shipping rate cannot be determined at t

    I am not sure how to advise you as the Zone Rates zones shipping module works off the two character ISO Code ... unless something was touched in the code, it is not designed to even know about anything but the two character ISO code for countries ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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