I'm new at running a zen cart store. I've got a few more days till opening and I'm testing everything out before we launch it. I am trying to figure out to have free shipping on everything since it is all digital stuff in the store. Also I'm trying to figure out why when someone gets a freebie I have to go in there and send it to them manually. I want it to be all there in their account for direct downloads. So far the freebies are the only one's that I'm having to do this too.
It is set to The Zen Cart FREE CHARGE CARD for the freebies orders. How do I set to make sure that I don't have to manually send this every time a customer just gets the free stuff? And I want to make sure I'm not putting in shipping charges on nothing in the store.