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  1. #1
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    Default Created discount coupon but status is empty

    Hi,

    i have created discount coupon but status shows empty, why has this happened? what can i do now?

  2. #2
    Join Date
    Jan 2007
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    Default Re: Created discount coupon but status is empty

    I TRULY hate to bump such an old post but the title is EXACTLY the issue my client has reported, and I cannot seem to find ANY other thread reporting a similar issue.. I am stumped because coupons have ALWAYS worked on his site..

    Anyone got a HINT of what I might be looking for??
    My Site
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #3
    Join Date
    Feb 2006
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    Default Re: Created discount coupon but status is empty

    i don't really understand the issue - can you explain in greater detail and provide screenshots?
    That Software Guy, Plugin Moderator. Store: http://www.thatsoftwareguy.com/store/
    Contributions: Quantity Discounts, Better Together, SMS on Sale, Gift Wrap at Checkout, and more.

  4. #4
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    Default Re: Created discount coupon but status is empty

    Honestly it's exactly as the title states.. I create a coupon, save it, and there is NO STATUS for the new coupon.. Not "Y" not "N".. The status is completely empty.. I'll look to get screen shots, but that is the heart of the issue..
    My Site
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #5
    Join Date
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    Default Re: Created discount coupon but status is empty

    Screenprints (click to see):

    Coupon details
    Click image for larger version. 

Name:	TLW-Test-Coupon.jpg 
Views:	11 
Size:	13.6 KB 
ID:	14795


    Coupons list.. Note there is NO status, and I have to use the "All Coupons" filter to see these coupons..
    Click image for larger version. 

Name:	TLW-Test-Coupon-List.jpg 
Views:	11 
Size:	24.4 KB 
ID:	14796
    My Site
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #6
    Join Date
    Jan 2007
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    Default Re: Created discount coupon but status is empty

    Anyone have ANY idea what the issue MIGHT be?? Right now I have to MANUALLY set the status of coupons for my client..
    My Site
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #7
    Join Date
    Sep 2009
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    Stuart, FL
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    Default Re: Created discount coupon but status is empty

    I just successfully created a coupon using the information you posted on my ZC1.5.3 test site (i.e. it showed 'Y' upon creation). What version of ZC is installed on your client's site? Any debug-log files?

  8. #8
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    Default Re: Created discount coupon but status is empty

    Quote Originally Posted by lat9 View Post
    I just successfully created a coupon using the information you posted on my ZC1.5.3 test site (i.e. it showed 'Y' upon creation). What version of ZC is installed on your client's site? Any debug-log files?
    The client is currently running v1.5.1. What's maddening is that there are NO debug log files.. At least then I'd have a HINT..
    My Site
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #9
    Join Date
    Feb 2006
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    Default Re: Created discount coupon but status is empty

    Have you compared the file admin/coupon_admin.php to a fresh download of 1.5.1?
    That Software Guy, Plugin Moderator. Store: http://www.thatsoftwareguy.com/store/
    Contributions: Quantity Discounts, Better Together, SMS on Sale, Gift Wrap at Checkout, and more.

  10. #10
    Join Date
    Sep 2009
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    Default Re: Created discount coupon but status is empty

    Tried it on my v1.5.1 test site, same results (i.e. coupon shows 'Y' in the status column). Let's try a couple of questions:
    - Upgrade or fresh install?
    - PHP version?
    - Database collation and display CHARSET?
    - /YOUR_ADMIN/coupon_admin.php unmodified?

    You might try installing my Report All Errors (http://www.zen-cart.com/downloads.php?do=file&id=1792) plugin, enabling it for admin and retrying the coupon process just to see if there are "lurking" errors causing your issue.

 

 
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