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  1. #1
    Join Date
    May 2012
    Posts
    3
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    0

    Default Unable to move from page to page

    I am very new to Zen Cart, and I am not a programmer . When we go into the store, or when a customer goes in, they click on the desired item and click add to cart and get a blank page. No error message, just a blank page. If you use the back button and go to the top of the page, the item has added to the cart. So you go to the next step and click the button to proceed,l and again get a blank page,l no error message, just white. It keeps working if you use the back button and click on the "My Cart" at the top of the page, until you get to the payment options, where it just blanks out and nobody can buy anything from my store. Please help.
    www.thedollmaker2nursery.com/shop

  2. #2
    Join Date
    May 2012
    Posts
    3
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    Default Re: Unable to move from page to page


  3. #3
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    19,669
    Plugin Contributions
    3

    Default Re: Unable to move from page to page

    http://www.zen-cart.com/content.php?...art-of-a-page)

    Check your /cache folder for error log files.

  4. #4
    Join Date
    May 2012
    Posts
    3
    Plugin Contributions
    0

    Default Re: Unable to move from page to page

    Where can I find the cache folder? My tools do not contain the options mentioned in the link you sent. For instance there is no de-bugging or cache folder mentioned. As I said I am not a programmer, but am computer savvy enough to follow instructions when I find where I need to be

  5. #5
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    19,669
    Plugin Contributions
    3

    Default Re: Unable to move from page to page

    The /cache folder is in the root (top) directory of your files on the server. Generally, you would access them using an FTP program.

 

 

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