Hello
My website gets stuck at this point,its the second step of checking out,I am guessing that something is missing. How do I find out what file is missing?
This page loads fine but when i click next it just goes blank and this url stays and the page goes blank,maybe people can understand what I want to say
http://takomokei.com/index.php?main_...ckout_shipping
Thanks in advance
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10 Jun 2012, 07:49 AM #1
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Website stuck at check out - just goes blank
Last edited by Rakuda; 10 Jun 2012 at 07:54 AM.
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10 Jun 2012, 08:10 AM #2
Sensei
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Re: Website stuck at check out
Troubleshooting a Blank Page: http://www.zen-cart.com/content.php?124-blank-page
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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10 Jun 2012, 08:15 AM #3
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Re: Website stuck at check out
I just read through this,and while it is a good read I have not uploaded and files,But my website was moved from one server to another,I had no choice in this and now I am left dealing with it.
So I have a blank page and something did not get up loaded correctly when the server move happened. How do i know what file I need to re upload? Do I just have to look for files with 0 bytes? and re upload those?
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10 Jun 2012, 11:15 AM #4
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Re: Website stuck at check out
It seems you completely skipped over point number two in that article, which talks about debug logs. That's a pretty important thing to be looking at.
And yes, since you moved to another server, any number of files could have been affected.
Who did the move? Which steps of the proper procedure did they skip and why: http://www.zen-cart.com/content.php?...fferent-server
After you've addressed the other things, if the problem persists, do this: http://www.zen-cart.com/wiki/index.p...Obscure_Issues
Originally Posted by Rakuda
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donations always welcome: www.zen-cart.com/donate
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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10 Jun 2012, 02:04 PM #5
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Re: Website stuck at check out
Well I am knee deep in it now.
[05-Apr-2012 05:53:19] PHP Warning: htmlspecialchars() [<a href='function.htmlspecialchars'>function.htmlspecialchars</a>]: charset `utf8' not supported, assuming iso-8859-1 in /home2/takomoke/public_html/tmcontrol/includes/functions/general.php on line 39
This is the most recent one,but it looks like I have to start at the begining.
Thanks for the help you have given me so far.
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11 Jun 2012, 05:49 AM #6
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Re: Website stuck at check out
If your server doesn't support UTF8, then when you upgrade simply don't switch your store to use it. Keep the iso-8859-1 instead:
http://www.zen-cart.com/content.php?...8859-1-to-utf8.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donations always welcome: www.zen-cart.com/donate
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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