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  1. #1
    Join Date
    May 2006
    Location
    Charlottesville VA
    Posts
    1,193
    Plugin Contributions
    18

    Default Suddenly Getting a blank screen and no error messages after clicking to login

    Getting a blank screen and no error messages after clicking to login. Url sticks on index.php?main_page=login&action=process - not on shipping. Just started happening 2 days ago. The first time I checked I found error messages about the USPS unsort and reinstalled USPS though no messages had happened before. I made sure I had the correct file and that error went away (was happening when trying to access the login page then). I turned on strict error reporting and nothing showed up.

    My mind is blank - what could cause this and not leave any trail? and start abruptly?

  2. #2
    Join Date
    Aug 2005
    Posts
    26,037
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    9

    Default Re: Suddenly Getting a blank screen and no error messages after clicking to login

    Use FTP and sort by changed date and look for file alterations around the time this happened
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  3. #3
    Join Date
    Jan 2004
    Posts
    58,257
    Blog Entries
    3
    Plugin Contributions
    106

    Default Re: Suddenly Getting a blank screen and no error messages after clicking to login

    check:
    - configure.php changes
    - SSL changes
    - addons added/removed
    - changes related to cookies
    - is zenid cookie getting set, does domain match the store
    - other browsers affected
    - other computers affected
    - php version change
    - cpanel automatic updates to server config overnight
    .

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  4. #4
    Join Date
    May 2006
    Location
    Charlottesville VA
    Posts
    1,193
    Plugin Contributions
    18

    Default Re: Suddenly Getting a blank screen and no error messages after clicking to login

    well, I never did figure out what was wrong but uploaded all default files again (there were 2 installations, a 1.5 and a 1.3.9h) and this was on godaddy. Seems to be working okay now. And yes, I told her keeping her sites on godaddy was not a good idea.

 

 

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