PDF Dowload not working

**awebb-designer** · 12 Jul 2012, 06:54 PM

I have created a pdf ebook and it is not working

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Please help. Thanks!

Angela Webb

**Ajeh** · 12 Jul 2012, 07:02 PM

Try to eliminate spaces and special characters from filenames ...

Next, check your two configure.php files, on the server, for:
/includes/configure.php
/your_secret_admin/includes/configure.php

as I am seeing extra // in the path names based on those images that you posted ...

**awebb-designer** · 16 Jul 2012, 09:45 PM

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Hi thank you for your help. I did the items you suggest. Now the link is clickable but when I try to save as the file name is MommyMaintenance.pdf.crdownload and the file does not load. When I open the page is is not valid.

Thank you again
Angela

**Ajeh** · 16 Jul 2012, 11:29 PM

Browse your database table:
orders_products_download

and search for the orders_id for this order and see what the field:
orders_products_filename

reads, is it the same filename?

**awebb-designer** · 17 Jul 2012, 03:47 PM

How do I search the tables. In the php admin?

**Ajeh** · 17 Jul 2012, 04:06 PM

Yes, peek in your phpMyAdmin and see what you find in your database ...

**awebb-designer** · 17 Jul 2012, 04:18 PM

I found the names and changed them. It did not work.

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**Ajeh** · 17 Jul 2012, 04:39 PM

What are your settings in the Configuration ... Attribute Settings ...

**awebb-designer** · 17 Jul 2012, 11:31 PM

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**DrByte** · 18 Jul 2012, 04:39 AM

What's the value for both DIR_FS_CATALOG and DIR_FS_DOWNLOAD in your /includes/configure.php file?
Are they different from those same defines in your /admin/includes/configure.php file? If so, why?