Having trouble adding new attributes

**In2Deep** · 18 Jul 2012, 12:59 AM

I've gone through the tutorial here: http://www.zen-cart.com/content.php?99

The issue I'm having is the Option Value not showing up. I've created a new Option Name in the attribute controller. When you select the Option Name, the Option Value box doesn't populate so therefore you can't hit the Insert button. (Please see picture)

What am I doing wrong?

Click image for larger version.

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**Ajeh** · 18 Jul 2012, 01:58 AM

What is the Option Name type?

**In2Deep** · 18 Jul 2012, 03:42 AM

Radio button.

**Ajeh** · 18 Jul 2012, 04:02 AM

Click Reply and answer the questions ...

What Option Values are set up for that Option Name?

**In2Deep** · 18 Jul 2012, 06:19 AM

13 oz Glossy Vinyl

**Ajeh** · 18 Jul 2012, 01:58 PM

If you go to the Option Name Manager, what is the number next to the Option Name?

If you go to the Attributes Controller, what is the number next to the Option Name? (I cannot read it in the image)

Have you added any add ons that touch Admin files?

Does this issue affect all Option Names or just this one?

**In2Deep** · 18 Jul 2012, 07:24 PM

The number next to the option name is 3946

here is a close up of the box.

Click image for larger version.

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It's only doing this for new attributes I am trying to add. The option value shows up on existing entries.

**Ajeh** · 18 Jul 2012, 07:29 PM

When you click Reply, can you please answer the questions ...

If you click on 3945, do you see Option Values?

If you click on 1117, do you see Option Values?

**In2Deep** · 18 Jul 2012, 08:50 PM

No when you click on 3945.

Yes when you click on 1117.

**Ajeh** · 19 Jul 2012, 05:51 AM

Go to phpMyAdmin and browse your database and look at the table:

Click SQL and enter:

Code:

SELECT *
FROM products_options_values_to_products_options
WHERE products_options_id = 3945

How many records are found? If some are found, what type of data records do you see?

If you found some values for:
products_options_values_id

Browse the table:
products_options_values

Do you find those values in this table for the:
products_options_values_id

If so, what type of data records do you see?

Click SQL and enter:

Code:

SELECT *
FROM products_options_values_to_products_options
WHERE products_options_id = 3946

How many records are found? If some are found, what type of data records do you see?

If you found some values for:
products_options_values_id

Browse the table:
products_options_values

Do you find those values in this table for the:
products_options_values_id

If so, what type of data records do you see?